Originally Posted by
not_a_virus.exe
I`ve been meaning to post a review for quite a while, so without further adieu:
My experience with 5 Point Detail was less than satisfactorily. I would not recommend them to anyone who is truly obsessive with their car.
I took my car in for a wash and to remove some stubborn water spots on my windows. When they were done, I pointed out a lot of missed spots. What I really didn`t like though is they were unable to remove any water spots YET still charged me for it. What the hell???!?! When I questioned this, they said they charge by the hour. Well, if you saw that you weren`t able to remove my my water spots, why would you continue to try on the rest of the windows? After some arguing, they agreed to not charge me. HOWEVER, upon closer inspection at home, I found that when they used the steel wool, they scratched the black rubber trim all around the windows AND also added a TON of very fine scratches/swirls on my windows even though I expressed concern for this and they guarantee it won`t happen because they know the "proper technique" with steel wool.
The guy who was coordinating the place at the time I was there also dressed and acted like a damn guido. I guess that`s not relevant to the quality of their work, but I`m irked enough to point this out.
Definitely not going back.
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