Hi Folks,

Just received my iBrid Nano Long Neck the other day and decided to test it out tonight as I had some time. Was super excited to test it out.
Charged both batteries fully. Only took about 15-20 min which is pretty fast. Tool itself looks and feels awesome.

I seem to be having an issue and I am not sure if its just me or may be its defective? (I am on literally 0 sleep as we just had a newborn baby so it very well could just be me lol)

Well, I attached the 12mm DA and the 2in backing plate. The machine turns on properly. When I engage the trigger I hear the motor running but the head does not spin at all. I also tried in rotary mode as well. I can hear the motor but nothing is spinning. I checked the locking mechanism to make sure it was not engaged or stuck and it is not.

Anyone else experience this? Does it seem like a defect or just user error?

Thank you any help would be appreciated!