"Just needs a good coat of wax"????

**stilez** · 07-20-2005, 11:53 AM

I think on 80% of my vehicles I get some kind of response of this sort when the appointment is booked. I mean come on, what`s really a good coat? Thicker?

If someone marketed a new product called: XYZ`s Good Coat of Wax, they`d have a gold mine on their hands.

Another one I like is, "Just needs a good wax job".

This stuff gets to me sometimes with how often I hear it. I mean, its not even proper english; so where does this malarky come from?

**ncwlau** · 07-20-2005, 11:58 AM

well, customers aren`t as well versed as autopians on proper terms and techniques

maybe you should explain them that a good coat of wax is applied very even and thin

**ZaneO** · 07-20-2005, 12:21 PM

That`s generally the routine I get with my clients as well. I try to explain to them what each of my services will do for their vehicle, and let them decide what they want or are willing to pay for.

**Reflctn Perfctn** · 07-20-2005, 01:45 PM

haha that bugs me as well, but what even bugs me even more is when a customer says "I want hot wax on my car"

**Porkanbeans** · 07-20-2005, 03:22 PM

I too have gotten that about 90% of the time. Most of my customers have been stubborn as hell, but I got full details out of a good amount of them.

**imported_Intel486** · 07-20-2005, 03:27 PM

Most people do not know what clay, compounding and polishing are. To them detailing is getting their car washed and the inside cleaned with possibly a coat of wax.

The seem to understand `shampooing` the carpets and seats though probably because they get it done to their house carpets. Also seem to understand that leather needs more care than cloth but they haven`t learned about paint care yet.

Make it your job to educate your customers

**Scottwax** · 07-20-2005, 04:08 PM

I guess it is no worse than female customers calling and asking "when can you do me".

**ScubaStevo** · 07-20-2005, 04:24 PM

Originally Posted by Scottwax

I guess it is no worse than female customers calling and asking "when can you do me".

I`ve had a hot young "lady" do that to me once. Though she wasn`t talking about her car

**imported_themightytimmah** · 07-20-2005, 04:51 PM

Heh, one of my neighbors had his black Altima keyed slightly. He tried to fix it himself, with Turtle Wax. He said it didn`t come off, and that maybe he needed to leave the wax on for longer to fix it

. 35 minutes later, I damn near made an Autopian out of him

.

**chevyguy28** · 07-20-2005, 05:10 PM

People who think my sedan is brand new tend to ask what kind of wax I use, but the more car enthuisiast types also ask how I take care of it.

I don`t think you can expect average people to know better, anymore than you can expect them to know what makes a good martini, audiophile sound system, powerful computer, etc. When you are an enthuisiast in these kinds of areas, you represent a very small group.

**Ron Harris** · 07-20-2005, 06:32 PM

Originally Posted by Reflctn Perfctn

haha that bugs me as well, but what even bugs me even more is when a customer says "I want hot wax on my car"

Do your customers have Hair growing on there cars?

**benpocock** · 07-21-2005, 03:25 AM

I had somebody ring up telling me that he didn`t think he`d benefit from a full exterior detail as his car was an everyday+kids car. Then in the next breath went on to say "I just want a really good polish though". I then had to explain that that was kind of one in the same thing.

Ben

**Buck-O** · 07-22-2005, 02:58 PM

Originally Posted by JustinTRW

People who think my sedan is brand new tend to ask what kind of wax I use, but the more car enthuisiast types also ask how I take care of it.

I don`t think you can expect average people to know better, anymore than you can expect them to know what makes a good martini, audiophile sound system, powerful computer, etc. When you are an enthuisiast in these kinds of areas, you represent a very small group.

To true, i often get this comment on my own car. I live in a rather large appartment complex, and i ususally do all of my polishing and waxing under my car port. So of course i get alot of passerbys admiring the work. And one of the commen comments is "So, what kinda wax you use`n?" And my typical responce is "If only it where that simple". Needless to say ive gotten several jobs int eh complex from those little conversations.

As for a proper audiophile system, or a powerful computer...that a bigger can of worms then a Dawn wash debate with a Zaino Zeolit.

As for me, i take my amps tube, momoblock, my speakers DIY, and my cables reasonabley priced. And my computers on an Asus, with an AMD strapped to them. :dance