I read most of this book over the winter and was glad that I did. It doesn`t focus directly on detailing, but does focus on car dealerships, running a business, and customer interaction.
It is Scottwax`s book I believe, sent to me by scottabir, and now it is available for whoever would like to read it. It`s about 150 pages and could be read easily in a few nights.
All I need is your name/address and I will do my best to get it shipped out to you within a few days.
http://autopia.org/forums/showthread...omers+for+life That is the original thread, not much in there, but just in case you would like to read it.
So, who would like it?
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