Ryan,



When the pro is detailing at the customer`s premises, it is only professional to make every minute count. However, it`s also about making friends and developing trust. Many customers would not want a "cold" guy who seems to be intent only to finish the work, demand for pay and then shove off. I agree that it`s OK to accept drinks...but anything else that consumes time should be politely turned away while still remaining courteous.



When the local Meguiars technical rep came to my house to do a demo, I also offered drinks but reminded myself not to impede their work by hanging around and asking too many questions.