So here`s the deal: Client leaves his Mom`s car for a complete detail. She`s away for a week. We have our first MAJOR screwup... the right rear door is left open as we back the car out of the shop. SMACK! $900 damage to the rear door! My local body shop gets it finished (THREE STAGE PEARLESCENT WHITE!) in two days.!
So, now the car is good again. Ready for delivery.
Question is: "Do we tell the Client?"
Think it thru b4 responding. What if it was YOUR business?
Jim
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