Originally Posted by RaskyR1
Hey, I`ll take a whole dollar of knowledge if you got it!
Why not do what C. Charles Hahn does and offer a service like "Opti-Coat Annual Inspection". But, include it in the price up front. Instead of charging them $200 to install and hoping they come back a year later and pay $75 for an inspection, charge them $275 and say you`ll inspect it a year later. Also, as CCH states, decontamination/polishing is still extra.
Take the extra $75 and throw it into an investment. You`re offering the same service, but selling it as a warranty and enticing them to come back in a year for a pre-paid inspection.
Time value of money is a difficult thing to teach in just a few posts on a forum. People don`t invest into retirement until they are older, but if they invested that $20/month they spend on Starbucks, they`d come out stronger in the end. Time value/interest compounding.
Albert Einstein called compounding "the greatest mathematical discovery of all time". I think detailers should take advantage of it, and one of the ways I am suggesting that is a "warranty" program. You can call it a pre-paid service if you like.
Maybe that`s a better idea. Do you think a pre-paid service is unethical? Is this the new direction I should take this? I wouldn`t have thought of that without asking the question. Thanks everyone! New ideas every post!
Bookmarks