yeah i agree customers interpret detailing in their own way, i detailed a client`s car 1 time gave her a full 1-step package. when she picked up the car she was very happy and tried to write a check out to me by 1st putting her purse on the hood,----------shissssssshhhhhhhhh purse flew off the hood to the floor twice!! oh she just all giggles now, so she set the purse on the floor then tries to write the check and it too slides, i just put my head down and laugh. needless the say she`s still my customer today.
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