Last Minute Appointment: Charge More?

[Scottwax]

If I can fit the customer in, I fit them in and don`t charge extra. The way I look at it, if they hadn`t called, I wouldn`t have made any money during the time I detail their car. The only exception would be if I would have to work late night and into the early morning but I sure most people would expect to pay more if you work far beyond your normal work hours.

[Eisen Hulk]

Thanks, Scott. I`m pretty sure this guy will soon be a customer....at least, I`m hoping so.