Originally Posted by David Fermani
I would consider them a hack shop if they are using "Shady" practices like undercutting the next shop in order to steal customers, or bleaching everything to call it clean, etc etc etc. However volume shops provide an expected service and get low wages because of that comparitively. As long as they live up to those expectations from the dealerships and other customers then no I can`t consider them a "Hack" shop.
If the shop tells the dealership "Hey we`re going to 1 step polish it, Vacuum it out, Possibly steam clean it, Shine up the plastic and do the window all for $X.XX" If the dealership says yes and then gets exactly that then they are meeting expectations and shouldn`t be considered hackish.
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