Page 2 of 2 FirstFirst 12
Results 16 to 27 of 27
  1. #16

    Join Date
    Mar 2009
    Posts
    6,727
    Post Thanks / Like
    Quote Originally Posted by -Longhorn-
    Ive been finding that as of late details are taking longer and longer. How much do you fuss when someone just wants a one step, not a total correction. I just feel like if I dont do a bigger correction even when doing just a one step the customer is going to be pissed. I realize you have to set the table up front but Im just curious how you all handle situations like that and how you cut down on your time.


    You know, I always thought it would be interesting to have a set of 6" by 6" paint panels made up. Paint each one the same color. Next scuff them up like you would see in real-life situations. Keep panel #1 in poor condition. Then, do level one correction on #2, level 2 correction on #3 and perfection on #4. Now you have examples to show and tell with your client. "If you pay for 1-step cleaning and correction, this is what you get." It also let`s you show them how a clearcoat scratch is likely to look after correction.

  2. #17

    Join Date
    Mar 2006
    Location
    Buffalo, NY
    Posts
    2,074
    Post Thanks / Like
    You know, these days I seriously cannot complete a basic detail in less than 8 hours. Last year I could do the same process that I have now in 3/4ths the time, I dunno what the hell happened.



    This includes a wash, clay, machine AIO (either Poli-Seal, ZAIO or HT-69) and LSP. Full interior clean except conditioning and dressing, door jambs, plus wheels/tires/wells/trim/glass etc.



    Full correction details (for every 2 or 3 basic details that I have, I will have one full correction) take around 20 hours these days.



    I don`t think it really cuts down on time, however, I always do the interior first. It assures I don`t contaminate the polished exterior panels with interior cleaners and APCs and whatnot.

  3. #18

    Join Date
    Oct 2001
    Location
    Arlington, TX
    Posts
    34,077
    Post Thanks / Like
    Quote Originally Posted by Bigpoppa3346



    I don`t think it really cuts down on time, however, I always do the interior first. It assures I don`t contaminate the polished exterior panels with interior cleaners and APCs and whatnot.


    I do the same for the same reason.



    I can knock out a basic detail in 4-5 hours-full interior detail, one polishing step/clay horizontal surfaces and wax. Been doing it so long I guess I just have the process down so well it is automatic. Heavy correction though, it takes as long as it takes.



    Funny thing is, if I check the time before I start a detail, I know what time it is (usually within 5 minutes) by what point I am at in the detail. Once you get down the process that works best for you, stick with it and your details will go faster without compromising quality.
    www.scottwax.com

    Certified Opti-Coat Pro/Pro 3 installer

  4. #19

    Join Date
    Mar 2008
    Posts
    161
    Post Thanks / Like
    Quote Originally Posted by bwalker25
    I did a car this past weekend a Toyota Corola (1999) and it was a simple wash and wax job and I took the time to polish out head lights and clayed the hood and trunk for her. She was thrilled and didn`t know what to say. She said she would be bringing it back for future work and correction.



    Going the extra mile is truely a good thing and thrills the customer, and when they are happy they come back and spend more money!
    I guess because my details are higher buck people expect more even if they dont agree to it. Thats what Ive come to notice as of late anyways.

  5. #20

    Join Date
    Mar 2008
    Posts
    161
    Post Thanks / Like
    Quote Originally Posted by DavidB
    You know, I always thought it would be interesting to have a set of 6" by 6" paint panels made up. Paint each one the same color. Next scuff them up like you would see in real-life situations. Keep panel #1 in poor condition. Then, do level one correction on #2, level 2 correction on #3 and perfection on #4. Now you have examples to show and tell with your client. "If you pay for 1-step cleaning and correction, this is what you get." It also let`s you show them how a clearcoat scratch is likely to look after correction.
    Oh wow, thats a hell of an idea. Quite brilliant actually.

  6. #21

    Join Date
    Mar 2008
    Posts
    161
    Post Thanks / Like
    Quote Originally Posted by Scottwax
    I do the same for the same reason.



    I can knock out a basic detail in 4-5 hours-full interior detail, one polishing step/clay horizontal surfaces and wax. Been doing it so long I guess I just have the process down so well it is automatic. Heavy correction though, it takes as long as it takes.



    Funny thing is, if I check the time before I start a detail, I know what time it is (usually within 5 minutes) by what point I am at in the detail. Once you get down the process that works best for you, stick with it and your details will go faster without compromising quality.
    Scott when you do a one step typically what pad and product do you use? I know it always varies but give me a jist of it and how long do you polish it out? One thing I have been finding is that when doing a 1 step I feel compelled to polish out some spots several times to get it as best I can, maybe I need to stop that. I guess it’s just that innate fear of rejection or getting into it with a customer about not meeting their expectations but then that requires me to more properly set the table.

  7. #22
    JAFO Junebug's Avatar
    Join Date
    Feb 2009
    Posts
    4,198
    Post Thanks / Like
    We are a different breed from 95% of the car owners - our standards may even seem insane to most of them. You have to learn how to give them what they expect, with a little bit more and honestly - I`m still learning that LOL

  8. #23

    Join Date
    Mar 2008
    Posts
    161
    Post Thanks / Like
    Quote Originally Posted by JuneBug
    We are a different breed from 95% of the car owners - our standards may even seem insane to most of them. You have to learn how to give them what they expect, with a little bit more and honestly - I`m still learning that LOL
    Yeah I need to start realizing that. What they think is an "A" job I usually think is a "C" job.

  9. #24

    Join Date
    Oct 2001
    Location
    Arlington, TX
    Posts
    34,077
    Post Thanks / Like
    Quote Originally Posted by -Longhorn-
    Scott when you do a one step typically what pad and product do you use? I know it always varies but give me a jist of it and how long do you polish it out? One thing I have been finding is that when doing a 1 step I feel compelled to polish out some spots several times to get it as best I can, maybe I need to stop that. I guess it’s just that innate fear of rejection or getting into it with a customer about not meeting their expectations but then that requires me to more properly set the table.


    If it is a true one step, I use Optimum Poli-Seal with an orange cutting pad (DA buffer) on harder paint, switch to a yellow Meguiars polishing pad on softer paints. Single polishing step followed by wax, either 3M Ultrafina and the blue UF pad via rotary or Optimum Compound and a yellow Meguiars polishing pad with a DA buffer.



    Doesn`t get them perfect but you definitely get a significant improvement.
    www.scottwax.com

    Certified Opti-Coat Pro/Pro 3 installer

  10. #25

    Join Date
    Mar 2008
    Posts
    161
    Post Thanks / Like
    Quote Originally Posted by Scottwax
    If it is a true one step, I use Optimum Poli-Seal with an orange cutting pad (DA buffer) on harder paint, switch to a yellow Meguiars polishing pad on softer paints. Single polishing step followed by wax, either 3M Ultrafina and the blue UF pad via rotary or Optimum Compound and a yellow Meguiars polishing pad with a DA buffer.



    Doesn`t get them perfect but you definitely get a significant improvement.
    Im a rotary only person unless its applying a sealant as I dont have the time or patience to wait on a PC or UDM.

  11. #26

    Join Date
    Oct 2001
    Location
    Arlington, TX
    Posts
    34,077
    Post Thanks / Like
    Quote Originally Posted by -Longhorn-
    Im a rotary only person unless its applying a sealant as I dont have the time or patience to wait on a PC or UDM.


    You can`t always one step with a rotary and finish out hologram free though, might as well use a more aggressive polish/pad combo and a DA buffer, get similar results vs rotary and something like Ultrafina and be able to go straight to wax. Ultrafina gets good results as a single polishing step on softer paints but on hard paint you really need more cut.



    If I am doing two polishing steps, I prefer to use the rotary.
    www.scottwax.com

    Certified Opti-Coat Pro/Pro 3 installer

  12. #27

    Join Date
    Mar 2008
    Location
    Northern Virginia
    Posts
    56
    Post Thanks / Like
    Quote Originally Posted by DavidB
    You know, I always thought it would be interesting to have a set of 6" by 6" paint panels made up. Paint each one the same color. Next scuff them up like you would see in real-life situations. Keep panel #1 in poor condition. Then, do level one correction on #2, level 2 correction on #3 and perfection on #4. Now you have examples to show and tell with your client. "If you pay for 1-step cleaning and correction, this is what you get." It also let`s you show them how a clearcoat scratch is likely to look after correction.


    Wow, great idea and a no brainer now that you`ve said it ...like duh a picture is worth a 1000 words to use an cliche saying but so true. Just might have to do that.
    ~Tyler C.

    T.C. Detailing L.L.C

 

 
Page 2 of 2 FirstFirst 12

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. 1st time buyer-Tips, what to do etc.?
    By Carbon Blue in forum Car & Driver
    Replies: 13
    Last Post: 08-24-2008, 01:13 PM
  2. Need tips for using Menzerna, first time.
    By mpmiller37 in forum Car Detailing Product Discussion
    Replies: 10
    Last Post: 12-12-2005, 09:27 AM
  3. Time Saving Tips
    By FryeBaby in forum Car Detailing
    Replies: 27
    Last Post: 01-25-2005, 01:24 AM
  4. Big Blue - first time tips?
    By DigiDan in forum Car Detailing
    Replies: 3
    Last Post: 06-06-2003, 02:44 PM
  5. OK going to a DIY car wash for the first time. Any tips?
    By picorrect in forum Car Detailing
    Replies: 5
    Last Post: 04-20-2002, 11:55 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •