Originally Posted by LangMan37
instead of sending a "note of thanks", try calling them a few days after the detail. Now that`s the personal touch.
Also if you are slow (not enough work) call up your just detailed clients and offer a free quick wash & wax. Tell them it`s included in the price of the initial detail service. It puts you back in the neighborhood/office park and gives you a chance to offer them a maintenence program/service.
This works out really well.
Remember, everyone likes something for free, whether it`s a free wash, a free MF to dust their interior, or any other inexpensive item that you could give them.
I gaurantee they would remember you and your business.