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  1. #31

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Let me guess, when I wash my vehicles in my own drinks sway, it`s okay for the city to drive around to make sure I`m not staining my driveway. Give me a break. What is your driveway? A night runway for strippers? It`s a driveway. Yeah, washing brake dust will do that. What a mor04! Hillary voter...

  2. #32

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Gear head, you`re stock just went way down for defending a guy who is trying to Lynch a fellow Detailer for brake dust clean-up. I`d charge extra for the clean-up in this situation. Anyone who is defending a guy asking for $2400 for concrete should move to Mexico.

  3. #33

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Go ahead, keep it coming so that I know whose opinion is in line with anything irrational.

  4. #34

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Go ahead. Defend a driveway belonging to some rich white guy with little regard to whom he seeks to crush. $2400!! Hello!! $2400 hello!!!! What is wrong with you defenders?There is no technicalities here. He asked for a detail, he got one. Then he asks for a clean-up of the concrete. He got one. Go home. Get out of my face.
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  5. #35

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Me customer. Me want absurd amount of money. Me see others thinking like me!

  6. #36
    AMG Classic Car Detailing Old Pirate's Avatar
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    To the OP, Autopia Car Care Forum is not the right place to post this problem your having with a customer, I recommend that you have this remove by Vega or Geadhead and fellow up with a Attorney before anything else. Some lawyers are notorious in having their office workers do search`s on folks and your name has links to here which they might find some way to use against you and your company. What I`m trying to say is don`t say or type anything about this BS and let your Attorney handle this problem. Because you did all you can do, so the next step is lawyer up. Hope everything turns out in your favor....
    AutopiaForums is the place to be.
    Remember to Shop Autopia-CarCare.com for your Detailing Needs!
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  7. #37

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    You, to which they may find some un-clear minds defending $2400 for concrete "correction."

  8. #38

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Makes me sick. I thought you guys were OK.
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  9. #39
    SUPER MODERATOR GearHead_1's Avatar
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    To the OP, Old Pirate may have just given you the best advice of all with his last post. If you`d like this thread deleted please PM me.
    A society willing to trade liberty for temporary security deserves neither and will lose both
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  10. #40

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Oops, my power washer just cleaned a portion of your house leaving the rest looking filthy while I was fulfilling your request to clean your car. Should I power wash the whole house for you? Please sir, don`t threaten me! I`m just trying to get by on honest work!!!! Old and soft; grey and tired. Next to extermination and looking for everything and everyone wrong because that`s their defense. Instead of just having loved a guy when the chance was there. Gear head, now I know. Deplorable. Just a guy washing and detailing cars. Do you know that all of the glass in my minivan is less than $2400? Look in the mirror and ask, "How did I get here." This is un-American and I will put my name on the line to get banned to defend this American who did "No" wrong.
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  11. #41
    AspiringProductSpecialist Angus's Avatar
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

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  12. #42

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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Officially PM`d to surrender my opinion. I hope it`s been made clear by now.

  13. #43
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Quote Originally Posted by Lonnie View Post
    What ever you do and how this turns out, let us know.

    I will give you one piece of advice if you go the legal route and end up in court: You do need a lawyer to represent you. Never go to court on your own and represent yourself, even if you have all the evidence and can easily prove your case. You will never win. It`s a racket, which is why it`s called "the legal system." Judges tend to side with businesses. Why? They pay taxes and employ people who also pay taxes. Unless it`s a grievous business error or something that will hurt the business climate or reputation of the community or municipality, no judge wants to see a business "hurt" financially.
    This has been the opposite of my experience as an attorney for the last 17 years. I don`t know the rules in your state on a dispute of this size, but in most it would be a small claims matter where lawyers can`t represent clients. Businesses do not fare well in small claims disputes against individuals. The judges usually think that a business has the knowledge of what it was doing/selling and it will be responsible for any negative experience that a consumer has with that business. If the courts in your area side with the business always, then you are fine, you are the business. But that`s not a reasonable expectation here.

    If he sues you in small claims, in most states you go and tell the judge your story and the judge makes a decision on the spot. Best you can do is document the situation so that the judge can see that this guy is making a big deal out of nothing. You could offer the guy $1000 or so to go away, but if he`s hell bent on going to court over a stupid amount like $2400 and his lawyer wife thinks it is a good use of her otherwise billable time to get involved with a case for that money, there is nothing you can do to prevent it. Even if you lose, they still have to try and collect it from you, which is why it should be more attractive to him to take some cash and go away. His wife will know this, even if he doesnt.
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  14. #44
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    I`m sorry this had to happen to you, but i can see both sides into how each can be right as well as wrong, we are all humans. Use this as a learning point, when you go to a clients place let them know that there is a chance the brake dust that comes off the whells during cleaning may stain the concrete but then as you are cleaning the wheels make sure you use plenty of water and pressure wash right away to lessen the chance of staining.

    This is why i dont do mobile any more, and again I`m sorry you are having to go through this.
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  15. #45
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    Re: Customer wants us to pay for $2400 for driveway resurfacing after leaving dirt marks.

    Sooooo... I think the big question here is where did he come up with $2400? Did he have a 3rd party come put to quote what it would cost to repair said "damage?" Or did he just throw you a number? If he is serious about pursuing getting it fixed he would be presenting you with a quote for "repairs" IMO. Unless he`s handing you documents that make it very clear he is 100% serious and not simply threatening, I don`t know how far I would go to help.

    I`m just having a hard time wrapping my head around this. What happens when we hits some tar on the road and then parks in the driveway, and stains the concrete that way? Maybe he picks up some random crap on his tires and stains it? Let`s not forget how easily simply turning the wheels on a clean driveway can cause skid marks from the rubber scrubbing the surface. Skid marks that are almost impossible to remove. This guy has seriously unrealistic expectations of how long he can keep that brand new look for concrete. Sounds to me like he`s just trying to recover some of the money he needed to invest in the new driveway at your expense simply because you managed to stain it first.

    All that being said, get a lawyers advice before doing ANYTHING. Also having this thread removed is probably in your best interest as stated above.
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