Detailing Horror Story - G35
An old client of mine stopped by to show me his car. I was excited because he hunted me down to detail his car again. I used to detail his cars and boat regularly when I worked for Fountain Powerboats. He said he was having trouble finding a quality detailer, but it wasn`t until he brought his car over that I understood the magnitude of his situation....
He brought his 2006 G35 over to show me the problems. He paid a mobile detailer $100 to detail his car while he was at work.
https://lh3.googleusercontent.com/-d...0/IMG_1625.JPG
It was hard to capture the swirls and holograms with the cloudy sky on this pearl white paint, but it looks like the detailer used a rotary and damaged the paint. When I saw what happened to the roof, I really felt for the guy.
https://lh5.googleusercontent.com/-Y...0/IMG_1609.JPG
The detailer left without notifying him of the damage, and hasn`t returned any phone calls. If this isn`t a detailing horror story, I don`t know what is.
He took the G35 to a body shop and showed me the quote.
https://lh4.googleusercontent.com/-T...0/IMG_1626.JPG
https://lh3.googleusercontent.com/-e...0/IMG_1656.JPG
https://lh3.googleusercontent.com/-3...0/IMG_1657.JPG
He said the detailer never touched the wheels either. :mad:
https://lh4.googleusercontent.com/-h...0/IMG_1659.JPG
The car is going into the paint booth today, but I reassured him his G35 would be pampered when it gets to me. I just wanted to share an example of "you get what you pay for".
p.s. I`d like to publicly thank his wife for the amazing plate of food she sent over too :)
Re: Detailing Horror Story - G35
Man, what a bummer. I wonder how many of those "detailers" are out there. Can`t wait to see the work Ray. How long are you guys going to wait after the re-spray?
Re: Detailing Horror Story - G35
$100 bought that job?!?! I gotta raise my prices
Re: Detailing Horror Story - G35
That`s awful:blink: I`m looking forward to seeing your after photos Vega!
Forgive my limited knowledge of what rotary burn throughts look like - but that spot on the roof looks more jagged then I would have expected? It`s almost like the paint was already failing and hitting it with a rotary torn it off/ made it worse. Does that make sense?
Re: Detailing Horror Story - G35
Can`t wait to see the results after you work on it :D
Re: Detailing Horror Story - G35
WOW
I think I agree with Angus about the roof
Re: Detailing Horror Story - G35
I would think the roof was a result of maybe getting too close with an overly powerful power washer.
Re: Detailing Horror Story - G35
So, the Client paid for the work in Advance, and did not go out to check on it ??? Tsk tsk tsk..
A Rotary did not do that roof damage - its torn off from something else - Neoflex - has the right idea - paint probably already failing in that spot and a pressure washer took care of the rest..
Rotary damage would have been smoother edged and unless the Drunk Clown was Blind, he would have seen it start to happen...
Vega - Thanks for the post - you really do get what you pay for and then sometimes a Bonus SuperSize of Grief...
Sorry this had to happen to your friend..
Dan F
Re: Detailing Horror Story - G35
This goes to show that 1: detailers need insurance 2: customers and detailers need to bounce off each other in a serious conversation as to what services a certain amount of money will buy & 3: keep the pressure washer nozzle at a safer distance.
Re: Detailing Horror Story - G35
Quote:
Originally Posted by
mnehls86
Man, what a bummer. I wonder how many of those "detailers" are out there. Can`t wait to see the work Ray. How long are you guys going to wait after the re-spray?
ASAP. At least to clean the wheels, interior, glass, and apply a body shop safe glaze before we can schedule a coating detail.
Quote:
Originally Posted by
Angus
That`s awful:blink: I`m looking forward to seeing your after photos Vega!
Forgive my limited knowledge of what rotary burn throughts look like - but that spot on the roof looks more jagged then I would have expected? It`s almost like the paint was already failing and hitting it with a rotary torn it off/ made it worse. Does that make sense?
There were tracers on the door panel I didn`t get any pictures of, that were caused by a rotary. The way I wrote that paragraph makes it sound like the rotary caused the only damage. There was also dried wax everywhere, residue between door panels, holograms, etc etc. It looks like a pressure washer damaged the missing paint on the roof. I was just in a hurry because I was detailing a Honda Pilot when he came by (review incoming). When I saw the roof, I had to pull out the camera to share his story. I`ll keep everyone updated on this G35. In the meantime, I`m trying to decide what to use on it besides a PTG....
Re: Detailing Horror Story - G35
Update: He`s getting it sprayed this weekend. Only the roof and the trunk. He had a small dent on his trunk he wanted removed.