Quote:
Originally posted by Poorboy
funny that i said to this one lady ,I`m retired and she says ,"Are you sure you can`t do my car":rolleyes:
LOL that`s one of the funniest things i`ve heard in a while. I HATE cancelations. In the shop that means not only lost buisness but cost! I have to get parts retruned as well and others need to rework the next three week schedual! It`s soooo very fustrating. If it were not bad for buizz i would just say refuse to do his car anymore. But I`d insist on a 20% cancelation fee from now on with a signiture or a deposit. Just be sure to make sure if than cancel far enough in advance that you give them there money back right away.