FedEx fails again

[jaybs02]

I have been a traffic manager for over 20 yrs.
All the carriers that you mentioned
UPS
FEDEX
DHL (not new not wierd, mostly international)
Are excellent carriers, but they are designed for commercial deliveries(they HATE home deliveries, even an upcharge for home deliveries)

If at all possible have deliveries go to a business address (please note I did say IF possible)
Just my $.02
"J"

[Scott P]

I used USPS for a while, but was getting killed on shipping charges. They don`t offer tracking, only confirmation that a package was delivered. They are fast hough. Packages from NY to Cali take 2 days. Once you start shippng coast to coast and see package weight increase, you start seeing $$$ for postage.

Fed Ex has been good and consistant for me. A package shipped on a Wednesday hits California on Saturday. Not too bad at all. I have recieved any reports of damaged packages either. I still run my orders to Fed Ex myself (it gets me out of the office at lunch), so I haven`t has to worry about pick-up.

[rhillstr]

I think its safe to say that the acutal companies are not the problem. Your experiences are reflections of your local branches and delivery folks. Steve, I`d say try DHL as well and see how they handle your business. Did you call the Fed-Ex supervisor and express your concerns first? In my experience DHL/Airborne and UPS have been good (my UPS packages have oftene been crunched some), however I have to give a big-ups to Fed-Ex. They saved my marriage!!!

[Bill D]

UPS is very good here just erratic delivery times At least FedEx comes earlier/on time

[Deanski]

As much as I did not like UPS, they are now not only doing our shipping, but our logistics as well and they do that very well.

FedEx used to be best for "P1" packages, now they changed their delivery times.

UPS get`s to my office always in the AM and gound arrives later in the day.

Regards,
Deanski

[Poorboy]

After chewing out two people at the corporate office, a shipping manager and a driver, they finally did pick up today....they sent my original driver and he couldn`t believe their own ineptness of covering for a vacationing driver:nono ...especially since the covering driver was here last week and i gave him some PwC :angry ..he`ll get a bill when he shows up tomorrow ...if he still has a job

[Woob]

Originally posted by Poorboy
After chewing out two people at the corporate office, a shipping manager and a driver, they finally did pick up today....they sent my original driver and he couldn`t believe their own ineptness of covering for a vacationing driver:nono ...especially since the covering driver was here last week and i gave him some PwC :angry ..he`ll get a bill when he shows up tomorrow ...if he still has a job

Thats the best way I guess. Customer Service! Way to let em have it Steve.

[srg]

That`s it!! Yell at `em! They respond better to threats.

FED-EX is the better carrier even though they are slipping. They used to be perfect. But now??? Late payroll to New York. Late dropoff of Poorboys shipment last week (but it got there the day they said it would). Getting a bit sloppy.

[Nickc0844]

Let`s just hope they get the newly printed Poorboy`s shirts from ATL to NY!