Originally Posted by
Stokdgs
Is it possible since you can only see the "spots" under intense lighting that that the owner never saw them in first place ?
If so, I still cannot understand why that Detailer would not have pointed them out, or called, as soon as he saw them and notified the Owner that there might be some additional work needed to perfectly clarify (to the level it can achieve), the paint..
Did the Detailer, when the Owner showed up to pick up the vehicle then, point out the defects under the coating before the Owner saw them ??
The other side of this is that the warranty from Optimum applies to the work done by "Authorized Installers" only....
Geez, why cant someone just fix this and the owner will be happy which is Customer Service 101 ???
Dan F
Bookmarks