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  1. #1
    William_Wallace's Avatar
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    Polisher broke give me your opinion on brands.

    My only 21mm polisher broke after several years. It is a shurhold 21mm 3500 pro. I bought this because shurhold is a boat polishing company and the machine is known for being high torque. Rupes is known to be smooth. This polisher is known for ability to not stall out with downward pressure. I do like it. Please give your advice.

    I can send it back to be fixed for $69 plus shipping

    or

    buy the Griots New 21mm and get lifetime warranty around.

    Or

    Makita pc5000 c forced rotation with da secondary switch.
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  2. #2
    William_Wallace's Avatar
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    Re: Polisher broke give me your opinion on brands.

    Quote Originally Posted by William_Wallace View Post
    My only 21mm polisher broke after several years. It is a shurhold 21mm 3500 pro. I bought this because shurhold is a boat polishing company and the machine is known for being high torque. Rupes is known to be smooth. This polisher is known for ability to not stall out with downward pressure. I do like it. Please give your advice.

    I can send it back to be fixed for $69 plus shipping

    or

    buy the Griots New 21mm and get lifetime warranty around.

    Or

    Makita pc5000 c forced rotation with da secondary switch.
    Thank you in advance.

  3. #3
    wannafbody
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    Re: Polisher broke give me your opinion on brands.

    Depends on how much you use the machine. I`m sure the Griots is a nice unit.
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  4. #4

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    Re: Polisher broke give me your opinion on brands.

    Rupes
    You cant go wrong
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  5. #5
    William_Wallace's Avatar
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    Re: Polisher broke give me your opinion on brands.

    Itís hard to say 300 hours a year. Iím not using it 8 hours straight or always doing 2 steps. I do more a one steps. I use it extra down force. I maintain them at least once a year new brushes, strip and clean grime and then swap out the grease. I have a forced rotation, rotary and smaller throw dadís. Sometime Iíll cut with the forced rotation or rotary other time the 21 is nice and easy on the arms and joints. At least for me and the way I detail the forced rotation is noticeable faster but more physical

  6. #6
    William_Wallace's Avatar
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    Re: Polisher broke give me your opinion on brands.

    Quote Originally Posted by re-tired View Post
    Rupes
    You cant go wrong
    It was originally in the mix but the griots cheaper price and warranty is why I would probably get that

  7. #7
    John U's Avatar
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    Re: Polisher broke give me your opinion on brands.

    If you like it..... $69 + ship you`ll have it fixed or most likely a new one sent back.
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  8. #8

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    Re: Polisher broke give me your opinion on brands.

    As much as you use and if you are thinking forced rotation alot of pros use the flex. I would think youíd like the griots.

    Some who use alot like the Rupes for smoothness. If the shurhold is smooth enough, griots or flex


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  9. #9
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    Re: Polisher broke give me your opinion on brands.

    I agree with John U. If you like the Shurhold, it`s hard to go wrong for $69.00.
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  10. #10
    William_Wallace's Avatar
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    Re: Polisher broke give me your opinion on brands.

    Shurhold fix it is I think that’s reasonable. Thank you for comments

  11. #11

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    Re: Polisher broke give me your opinion on brands.

    The only problem I see with fix is itís still out of warranty. Itís been used alot so other parts might be on the verge of going.

    Another problem, another $69.

    That could be a $69 discount on a g21.

    Ultimately getting a g21 and having the repaired Shurhold as a back up would be ideal incase polisher goes out in the future.

    As a enthusiast if my g15 goes out it sucks but itís my car, I can put off till later. Not a great option if itís a customer


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  12. #12
    John U's Avatar
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    Re: Polisher broke give me your opinion on brands.

    Quote Originally Posted by Coatings=crack View Post
    The only problem I see with fix is it’s still out of warranty. It’s been used alot so other parts might be on the verge of going.
    That`s a good thought. But at the cost of employees, they cannot afford to do a deep trouble shoot/fix beyond a basic check on $200 retail machine with a landed cost of probably $50. They`ll send out a new one and most of the cost is covered by the $69. A more expensive machine like a Rupes would justify a repair staff.

  13. #13

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    Polisher broke give me your opinion on brands.

    Quote Originally Posted by John U View Post
    That`s a good thought. But at the cost of employees, they cannot afford to do a deep trouble shoot/fix beyond a basic check on $200 retail machine with a landed cost of probably $50. They`ll send out a new one and most of the cost is covered by the $69. A more expensive machine like a Rupes would justify a repair staff.
    Most times when iíve seen repairs to hand power tools.... you send yours in and you get a refurbished one not new. Could end with one months or years old.

    I based my comments on OP stating he could send back for repair for $59. Not recieve a new one. I gotta think a warranty that is replacing with new woulda let him know and tell him theyíd repair it.

    Didnít see plus shipping... even more reason to buy a Griots


    Good question to ask Shurholds warranty dept OP.


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  14. #14
    William_Wallace's Avatar
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    Re: Polisher broke give me your opinion on brands.

    @$69 they fix up to two issues if it’s more than 2 issues u get a new one I bought this when DA pad stalling was a big issue. The pad stall issue is a thing of the past but this one for some reason is very torque happy.
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  15. #15
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    Re: Polisher broke give me your opinion on brands.

    Quote Originally Posted by Older View Post
    I agree with John U. If you like the Shurhold, it`s hard to go wrong for $69.00.
    X3........
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