Oh No Power Cord Issue Once Again for Meguiars MT300

[pwaug]

I`m curious would this cord issue be a wear and tear or manufacture defect?

As I mentioned above---A few months ago there was a post on AG by someone regarding a 3 or 4 year old GG6. His parrot had chewed through the cord, he called Griots to order a new cord, they told him to send the unit back and they sent him a new GG6. So I have no fear that they will stand behind the BOSS units with the same great customer service.

This is just one example of how Griots stands behind their polishers. There have been many other situations mentioned that Griots just replaced the machine for something you would not have thought was covered.

[The Guz]

Just got an email from Brian Han at customer service who is great to deal with by the way. He did tell me that it is still covered under warranty and that they have a updated cord and sleeve hoping that this will fix the issue. These changes were recent and prior to me sending my tool in the first time.

I`ll have them fix it and see how that works out. They have a quick turnaround of about 2-3 days. I have no need for it since their is rain in the forecast for the next few days.

But I`m still going to get me a long throw.

[The Guz]

Forgot to report back. I received the DA last week. It was a 4 day turn around time. I will give it a go to see how it works.

It has a new power cord.

Here is some comforting news from the email I received from Brian Han of Meguiar`s.

Mike,

Sorry to hear that. Yes, the machine is certainly still under warranty. Since your machine was sent in last we have updated the cord and sleeve in hopes that will fix this issue. The other parts were not poor quality but we are hopeful these small changes will allow the cord to function better over time. You will need to send the machine to our repair facility as you did last time. Please reference Feedback #XXXXX on a note placed in the box with the machine. In case you do not have the address still it is…