Mike,
Sorry to hear that. Yes, the machine is certainly still under warranty. Since your machine was sent in last we have updated the cord and sleeve in hopes that will fix this issue. The other parts were not poor quality but we are hopeful these small changes will allow the cord to function better over time. You will need to send the machine to our repair facility as you did last time. Please reference
Feedback #XXXXX on a note placed in the box with the machine. In case you do not have the address still it is…
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