Glad to hear they took care of it! (For the most part)
ozone I dont think would make it worse, also not sure how effective it would be in terms of making it better either. Since its pine sol not Lysol I would think maybe it would help???? Not sure. Wouldnt hurt to try. It sounds like its in your vents which are almost impossible to really clean deep into, so that may be the biggest issue. Ozone can only do so much, and if you dont locate and remove the source of an odor, odds are it wouldnt be very effective.
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