i`m waiting

[tssdetailing]

this is annoying. A customer booked me to come fix a door scratch 2 weeks ago. Today is his day and all of my attempts to contact him have gone south. I sent him a email confirmation yesterday, I called once earlier this morning, i called again and got throgh-he said he`s got a tire issue and needs AAA to break his wheel lock off and to call him back in 15 minutes....15....30...45 minutes go by and he hasn`t responded to my calls or txt. I`m about to just drop the whole notion. This car is like 40 miles away from me so I don`t feel like showing up for nothing.

[Scottwax]

I have that happen every once in a while. Not much you can do about it unless you want to put a $25 hold on his credit card to reschedule that you roll into the price.

[WAS]

It happens every so often at our fixed shop as well. Not much you can do about it, you can try charging more next time they book, but that`s assuming you remember who they are. I find that most folks that blow off a detail don`t bother ever rescheduling.