Originally Posted by
iamwaxman
Todd
I am glad to have corresponded with you via phone and e-mail.
As you now know, my friend Jason Rose is a wealth of information. He truly respects the company he works for and takes seriously the products they send to market.
Jason is a man genuinely concerned that the end-user will be satisfied with the performance of the products Meguiar`s offers.
He`s also a major reason M86, M95, M105, and D151 work as well as they do (he`s one-part of a talented Meguiar`s R&D team).
The reason I contacted you directly (rather than through the forum) was to have a discussion about the paint-swelling mystery (with credit sometimes given to `paint-fillers`).
This phenomenon has been identified as paint-filling or paint-swelling, and many times we don`t even realize it`s occurred until much time has passed.
Once discovered we blurt, "The paint just shrunk back on me- Dang!"
When our hard work later shows instilled defects that we certainly did not see upon our wrap-up of the polishing session, it`s a real drag.
I wanted to offer information (as well as correct some terminology being used) that would dispel a notion that identified specific Meguiar`s liquids as having `fillers`.
The fillers were credited with an ability to mask defects (NOT something we desire when we`re trying to ELIMINATE them!)
No matter how I`d have worded it, my post might have come across as all-knowing, brash, offensive, confrontational, etc.
After all, I am not a frequent poster here on autopia, so I don`t expect to post a strong statement and not be called to the mat over it.
If I didn`t word things just so, the discussion could have taken a turn in a negative direction- And I`m just not in to the online fist-fight thing.
So, rather than post an opinion on it, I decided to contact you directly.
My hope was to discuss, learn, and inform... To help if I could, too.
Lucky for us all, you hopped on the phone and called (talking directly with people is always better, so the call was appreciated).
Your willingness to take the lead ended in a scenario where Jason was able to easily share valuable information in a simple and well-received manner (I hope I`ve dropped a few pennies into the fountain as well!)
Thanks a lot for your professionalism, trust, and follow through on the matter.
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