Problems accessing the site.

Boss_429 · 04-10-2005, 06:02 PM

Is it just me, or does anyone else have trouble accessing the site lately. I get the "Plesk help desk" page? :dunno

It usually doesn`t last long though?

**norahcrv** · 04-10-2005, 06:12 PM

Check the time that it is happening . . .if it is 25 hours since the last time of difficulty, usually on the 1/2 hour (eg 5:30 pm today, 4:30 pm yesterday), & it lasts about 10 ~ 15 minutes, I believe that it is being caused by the running of the back-up program on the server. :dunno

Dwayne??

The Chat Room goes down at that interval too

Boss_429 · 04-10-2005, 06:56 PM

Originally Posted by norahcrv

Check the time that it is happening . . .if it is 25 hours since the last time of difficulty, usually on the 1/2 hour (eg 5:30 pm today, 4:30 pm yesterday), & it lasts about 10 ~ 15 minutes, I believe that it is being caused by the running of the back-up program on the server. :dunno

Dwayne??

The Chat Room goes down at that interval too

Nora,

It was later than that......... about an hour or so ago? (6:30 - 7:00 PM)

**pappy** · 04-10-2005, 07:07 PM

i dont know but once in awhile i can be browsing the site and then if i try to go somewhere it says that webpage dosnt exist.

**norahcrv** · 04-10-2005, 07:18 PM

Originally Posted by Boss_429

Nora,

It was later than that......... about an hour or so ago? (6:30 - 7:00 PM)

Sorry, I was an hour off on my conversion to EDT - 3:30 MST = 6:30 EDT

I could still be wrong, but maybe Dwayne will clear it up?

Norah

**GregCavi** · 04-10-2005, 07:28 PM

ya i get that alot. It says default plesk page.

Greg

**John Styrnol** · 04-10-2005, 08:11 PM

I`ve also get it once in awhile.

**Mark McGuire** · 04-10-2005, 08:19 PM

I use to get it all the time but no one knew what was causing it. I got around it buy subscribing to a thread, when I got a reply through e-mail I used that to access the site and bookmark it. Haven`t had any problems since.

Mark

Boss_429 · 04-11-2005, 05:15 AM

Originally Posted by GregCavi

ya i get that alot. It says default plesk page.

Greg

Yeah, that`s the one.

**JaredPointer** · 04-11-2005, 08:05 AM

I have been getting that a lot lately as well. I have been told in the past that it was the site being backed up.

**Focusedonsound** · 04-11-2005, 09:29 AM

Recently at least once a day at various times... I will either get the Plesk help desk page and or just a plain DNS error page!

**rabbi** · 04-11-2005, 12:44 PM

I get it too!

**Mark McGuire** · 04-11-2005, 03:07 PM

Wow, I can`t believe people are getting this now. My episode was about 2 months ago. Could not access the site. That page came up all the time, not just some of the time. Though I had a bug in my computer, but after the work around never had it again, or since.
Mark

**tubafeak** · 04-11-2005, 08:28 PM

I got around it by using the URL http://www.detailcity.com/index.php?

That should get you by the Plesk page. I then bookmarked the home page and use that to access the site.