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  1. #1

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    New Lexus, they got worse!

    This long time client just purchased this car, his 6th from the same dealership and salesman! They delivered it in this condition, and despite his complaints, no help from them. They did however offer him a silver car, “ so you won’t see the scratches as all black cars are scratched “! He is going thru Lexus corporate for some help with my fee. Correction done using Griot’s correction cream on a microfiber pad,which left a small amount of haze, polished out easily with Griot’s perfecting cream on a yellow perfecting pad. Refined with Modesta Primer on a red wax pad from Griot’s. All done with the 21, and GG6 with both the 5 and 3 inch pads. At this time we only coated the paint with BC08, trim with Modesta trim coating. Tires with my new favorite, Swissvax Pneu. Thank you for looking! Appreciate it always!


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  2. #2

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    Re: New Lexus, they got worse!

    nice job you seem to get all the bad ones

  3. #3
    AMG Classic Car Detailing Old Pirate's Avatar
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    Re: New Lexus, they got worse!

    Great save Mike, can`t believe a Lexus dealer would do this.
    AutopiaForums is the place to be.
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  4. #4

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    Re: New Lexus, they got worse!

    We see this on a weekly basis because all the dealerships around here use the same company. Even the free washes look like this! Thank you for the kind words!

  5. #5
    AMG Classic Car Detailing Old Pirate's Avatar
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    Re: New Lexus, they got worse!

    Quote Originally Posted by Mike lambert View Post
    We see this on a weekly basis because all the dealerships around here use the same company. Even the free washes look like this! Thank you for the kind words!
    I think I should move there and take away that company business. They must be call Hack R Us
    AutopiaForums is the place to be.
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  6. #6
    Sizzle Chest's Avatar
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    Re: New Lexus, they got worse!

    That is now one fine looking automobile!
    Scott Harle
    www.autodermatology.com
    Autodermatology
    Serving Naples and SW Florida
    Instagram: www.instagram.com/autodermatology
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  7. #7

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    Re: New Lexus, they got worse!

    Thank you! You guys are welcome to it! It sure will cut down on microfiber pads!LOL!

  8. #8

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    Re: New Lexus, they got worse!

    [INSERT usual praise for Mike lambert`s work HERE]

    Mike lambert- Any idea why your client keeps accepting vehicles in that condition? I mean..sheesh, I`ve refused delivery over stuff most people can`t even see! New cars oughta be, well...undamaged; one of the things you`re paying for is undiminished clearcoat.

  9. #9

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    Re: New Lexus, they got worse!

    I know, I tell them but what can you do?

  10. #10
    Fishing's Avatar
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    Re: New Lexus, they got worse!

    WOW Great work,,, it is a beautiful car,,,,and that ADT sign lol looks so real

  11. #11

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    Re: New Lexus, they got worse!

    Thank you!

  12. #12
    rlmccarty2000's Avatar
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    Re: New Lexus, they got worse!

    If a salesman would have told me that all black cars have scratches I would have left the dealership and gone elsewhere. I hope your customer takes the car back and shows them a black car with no scratches. Such B.S.

  13. #13

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    Re: New Lexus, they got worse!

    He is in contact with Lexus corporate and hopefully will get some help. You guys need to understand, the same detail company is in almost every dealership around me including Pennsylvania and Virginia. The other dealerships use a company that is worse! This condition is an everyday occurrence!
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  14. #14

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    Re: New Lexus, they got worse!

    Awesome work and write up and pictures as always Mike!

    Understand it`s like a norm around where you live. It`s just hard to get how they can keep on going with what they do. But people want new cars and just take it as is most of them. Hope the customer don`t complain about that it`s no scratches as it should be on a black paint LOL.

    The reflection and richness is amazing!

    / Tony
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  15. #15

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    Re: New Lexus, they got worse!

    Much appreciated!
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