Do they have IR lights in their shop to speed up the curing process?
No, nothing like that.
Yes, the best thing now is to call Optimum, you will have to tell them the name of the Shop so they can look them up and verify this shop is on their list of Authorized Sellers/Detailers of their Pro Line Coatings.. I just hope to heck these guys are on that list... If not, I don`t know how you will be able to get warranty work done from Optimum, however that works.. Good luck with this..
I already looked them up beforehand. I have a receipt and the coating warranty has been registered to the VIN of my vehicle. I don`t see how this is a warranty issue, though. Their coating didn`t fail.
You have mentioned a couple of times, the Owner of the Shop not knowing how this all works when Coating a vehicle, etc... That should have been another warning, these guys are not good...
I never talked to the owner of the shop. What specifically are you talking about him "not knowing" how all this works? He seemed knowledgeable when I talked to him, was very patient and spent a lot of time with me, which is why I gave him a decent tip. The rest is just speculation and observation after the fact.
Next time you go looking for a Detailer, vett the heck out of him first... You need a list of people who had their vehicles coated last, pictures of their vehicles, their numbers so you can call them and ask them how it went, etc...
If I lived in California or Florida, I`m sure I`d have my pick of the cream of the crop. All my research is done online and I have no way of doing some of the things you suggest. I don`t know anyone.
Do they have and use a
Total Paint Thickness Meter??? Are they going to measure your vehicle BEFORE they work on it, and as they work on it???
I did ask him this in advance and he didn`t have one at this particular location, however the same business at another location has one. A car shouldn`t be wet sanded without one, in my opinion.
Do you get a lot of eye contact from the one in charge?? Do you feel that he is on the level??
Absolutely. He`s a good guy, but he`s just young and inexperienced.
It is sad that pretty much anything I purchase anymore, I have to really get myself educated on the product,
before I make a purchase, because so many people are just liars and products are just junk copies of what used to be made in all the great places, like USA, Japan, Korea...
I have to know more about the stuff than they do, and once I do, I can very easily spot the misrepresentation, etc., that happens all the time..
I have been an Amazon Prime member for over 15 years, and long ago, there was nothing but great products on their website... Now, its flooded with the worst chinese knock off crapola I have ever seen...
One poor guy bought supposedly 6 NGK sparkplugs for his Acura.. Came in what looked like the correct NGK box.. 4 of the sparkplugs fit the engine just fine.. The last 2 needed the next BIGGER socket size to be able to install them!!!! Fake Chinese Knock Offs !!!! Its that bad sometimes...
I did a lot of research into the product, and the business had mostly favorable reviews online. It`s impossible to tell which location and who these reviews are for, though. You`re seeing reviews for a company, not an individual.
You`re right about the problem with fake Chinese knock offs, especially when it comes to critical parts like spark plugs. There was a warning years ago about fake Bosch fuel pumps. That`s pretty scary. I bought some Aquapel recently and it seemed like all of the sellers on eBay and Amazon were selling fake Chinese Aquapel. I called Aquapel and they were of no help giving me a list of authorized sellers. Their only suggestion was to have me pay full retail from their online store. My solution was to buy NAPA branded Aquapel from eBay that I was certain the Chinese didn`t bother to copy.
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