I need some urgent advice for a friend of mine who lives in the UK.He has done an interior detail on a CLK 320(1999 or 2000 model he thinks).He detailed the leather and vinyl/plastic with woolite/water mix,used a carpet extractor for the carpets and mats etc.
Now,the customer picked up the car,paid and was very pleased.When the customer started the car and tried to engage `drive` in the autobox,the gear selector would not move from`park` to `drive`.He was able to engage `drive` eventualy,but whilst in `drive` the reversing lights came on and remained on.He also said that the car displayed a `visit workshop urgent warning`on the dash when he first started the car after the customer droped it off.
The upshot of this is my friend received a call today from the customer,claiming that he has had a Mercedes Dealer inspect the car and they have found water has got into the Autobox.The customer is claiming the damage is a result of using cleaning products during the interior detail, and that water has got into the Autobox through the selector mechanism.
Can i get your opinions on this,do you think that it is possible for this to happen,just from an interior detail? are there any Mercedes experts/knowledgeable car guy`s that might be able to help me out.
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