One of my detailers was unable to remove a stain originating from Ketchup on a customer`s 2006 BMW Z4 "Leatherette" seats. Leatherette is a synthetic leather that BMW makes.
The customer seemed totally convinced that we didn`t know what we were doing and that there is some product that we should be using that will wipe it right out. I called BMW and they recommended pretty standard cleaners like Armorall.
I`m going back out there tomorrow to see if I can figure something out. Is this customer right, is there something special that I should know about, or did he leave ketchup on his seat on a hot day or something and have the acid eat into the material?
Thanks so much!
Chris
Bookmarks