Polishangel USA

**Jtschumpsea** · 11-10-2018, 04:34 PM

I realize this the Autopia forum and yes I decided to by some Polishangel products directly from Travis Kent at Polishangel USA as I was looking for a couple of products either no one else had or where out of stock in. My question is has anyone ordered directly from Polishangel USA before and what has your experience been? Reason I ask is I placed an order Tues 11/6 and haven`t heard a peep except for my initial `your orders been received` email. I`ve left a couple of messages and sent a couple of emails with no response. Curious if others have had similar experiences. Hoping to hear something as a client as specifically asked for these products on his detail.

**BadgerRivFan** · 11-10-2018, 04:47 PM

I’ve ordered several times from polishangel.com and never experienced any problems. The products are shipped directly from Germany using DHL and come just as quickly as ordering from AG in my experience.

Did you receive an email confirming your order?

**Mike lambert** · 11-10-2018, 04:48 PM

I had the same experience, you will however get a tracking number when it ships from DHL. Travis is not very responsive to e mail. One of the reasons we stopped using it. An excellent product line though.

**Jtschumpsea** · 11-10-2018, 04:51 PM

Originally Posted by BadgerRivFan

I’ve ordered several times from polishangel.com and never experienced any problems. The products are shipped directly from Germany using DHL and come just as quickly as ordering from AG in my experience.

Did you receive an email confirming your order?

Yes I did - I guess I just need to be patient.

**Jtschumpsea** · 11-10-2018, 04:52 PM

Originally Posted by Mike lambert

I had the same experience, you will however get a tracking number when it ships from DHL. Travis is not very responsive to e mail. One of the reasons we stopped using it. An excellent product line though.

OK - good to know. I`ll just bide my time.

**BadgerRivFan** · 11-10-2018, 05:02 PM

Polishangel markets their products as being made when they are ordered, so it is possible that could account for some of the “delay.” I think you’ll be okay...

**dennis hiip** · 11-10-2018, 06:00 PM

no problem here with ordering from PA

**Jtschumpsea** · 11-10-2018, 07:06 PM

Originally Posted by BadgerRivFan

Polishangel markets their products as being made when they are ordered, so it is possible that could account for some of the “delay.” I think you’ll be okay...

Thanks - much appreciated!

**Jtschumpsea** · 11-10-2018, 07:07 PM

Originally Posted by dennis hiip

no problem here with ordering from PA

Thanks!

**Chopper280** · 11-11-2018, 06:16 AM

I have always received my PA products from Germany in 10 to 12 days from ordering.

**Jtschumpsea** · 11-11-2018, 11:56 AM

Originally Posted by Chopper280

I have always received my PA products from Germany in 10 to 12 days from ordering.

Thanks - love the RF avatar btw!

**kbmag1** · 11-11-2018, 07:03 PM

I`ve had the same "no response" from Travis to either voice mail, email or message. It has made me a little cautious to order from them

**acuRAS82** · 11-11-2018, 08:34 PM

No issues in the past, but late or no replies from email. My last shipment got a tracking number within 2 business days.

**boomdone** · 11-12-2018, 06:55 AM

I`ve ordered through them twice and received both shipments via DHL in half the time it takes to receive my orders from AG (in Ohio).

**Jtschumpsea** · 11-14-2018, 12:43 AM

Hmmm - been over a week now without a peep. Not having the experience others have posted. I would have expected something by now. But I`ve seen a couple others say 10 to 12 days so I wait.