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  1. #1

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    Flex / Griots Question

    Back in April I had an issue with my G15 from Griots. Asked the question on here and the consensuses was that my brushes were bad, so I called Griots and with great customer service they sent me some new ones for free. That seemed to work and haven`t touched it since finishing up that detail.
    Fast forward to Wednesday this week, I broke it out again to perform a test spot for a potential customer and it wasn`t working again! Talk about being embarrassed.
    Thankfully I have my trusty Flex 3401.
    I called Griots again and explained the problem (backing plate - without pad - in the air - will not rotate until at least speed 4, with a pad - in the air - even on speed 6 won`t rotate.), they asked me to send it in to get repaired.

    Question: Can I use the BOSS pads on the Flex without damaging the pads? More concerned with the microfiber and the yellow polishing pads

    I did call Griots today to ask this question but the guy I spoke with did not know what the Flex 3401 was, so I explained that it was a DA with a smaller throw but it was a force rotation, and his answer was yeah sure but sounded more like a question. I do not feel very confident in his answer, hence the question here, and I get answers I trust.

    I know I could just go for it while I wait, but those pads are expensive, I need them to last as long as possible.

  2. #2

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    Re: Flex / Griots Question

    You’ll be fine as long as you don’t run all out on the flex, which you shouldn’t need to. Sounds like a speed switch problem. They’ll take care of it.
    Thanks WashRinseRepeat thanked for this post

  3. #3

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    Re: Flex / Griots Question

    Thanks, that makes sense, but the way the guy said it earlier did not sound very confident at all

    Sent from my SM-G930V using Tapatalk

  4. #4

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    Re: Flex / Griots Question

    Received my G15 back from the shop today. It`s a different one, as in not my original, I`m pretty sure it`s a refurbished one, but I don`t care as long as it works.

    Sent from my SM-G930V using Tapatalk

  5. #5
    LEDetailng's Avatar
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    Re: Flex / Griots Question

    I feel like this is a perfect example of why I need a Flex 3401. I need a back-up polisher just in case the Rupes 15 ever goes down. My wife will love the suggestion

  6. #6

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    Re: Flex / Griots Question

    I would recommend a backup for everything, and if your wife doesn`t love the suggestion......well then it`s a good thing you have a backup!
    Likes LEDetailng, DaveT435 liked this post

  7. #7
    LEDetailng's Avatar
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    Re: Flex / Griots Question

    Quote Originally Posted by WashRinseRepeat View Post
    I would recommend a backup for everything, and if your wife doesn`t love the suggestion......well then it`s a good thing you have a backup!
    No Tinder or Ashley Madison account

 

 

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