HELP with surface prep

[dbreeze225]

hey guys i have seen a couple of post asking about this product "Eagle One Next Level Surface Prep Mitt" no one has addressed this question. On the back it has normal predictable instruction but below that it has a list of "help full tips before you begin" 3rd on that list says "mitt is shipped with a protective coating for transit stability. Film is removed by moistening with Wipe & Shine detailer or comparable product prior to first use, and once removed, may create a soapy foam. For best results, use mitt on glass surface prior to use on a automotive paint. Do not use until polymer rubber is soft and slightly tacky" so my problem is i took out of the box moistened with detailer spray and went at it on a windshield to try and remove this "film" but i didn`t get any soapy foam that is described when the film comes off. i dont know what i should do i dont want to ruin the paint trying to use this if the film is still on. has anyone used this product or anything similar with positive results? how do you know when this film comes off if you dont see soapy foam? can you feel it some how? i have been stuck with this problem for 2 days now ANY advice i would REALLY REALLY appreciate!

[JVD]

Same as most other poly clay substitutes.

The surface will be tacky to the touch.