Originally Posted by RaskyR1
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well said. i understand.
Originally Posted by RaskyR1
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well said. i understand.
Originally Posted by RaskyR1
I wholeheartedly concur. I stepped down from OCP this Monday and am currently in talks with other coating companies. My clientèle, not local market, but my personal clientèle, was already hesitant with the current MAP of OCP and went for it mostly due to it being a money saver in the long run. With the ridiculous increase now, no one will go for it, making the minimum monthly purchase harder to achieve. The mandatory warranty is also ridiculous, as when offered as a separately purchasable add-on previously, not a single person thought it was a good investment, now, telling them the price has gone up, and they have no say in getting the warranty or not simply won`t fly.
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I have stepped down from the PRO line, but will continue to use ONR until another product that is as cost efficient and works as well comes out.
Elegance Auto Detailing
If I may inquire, what was the previous MAP before the announcement?
Originally Posted by zerix
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What does it matter? A ````ty hack detail is $300/$400. Lets say it is $200. Offering OC that will keep your finish in amazing shape for years after years is worth even $1500 up front. If you understand what you are getting, please don`t try to go by MAP prices. That is the minimum one should charge, but in the real world why "give away" such service for peanuts? Don`t be cheap. Good stuff is never cheap and cheap stuff is very rarely good enough. Just saying.
Originally Posted by Thomas Dekany
OC doesn`t do much to keep your paint in amazing shape. Regular washing with good technique does that. Actually OC doesn`t offer anything other than not needing to LSP. There are better LSPs for environmental protection, shine and contaminant release.
I think Optimum realized that a lifetime warranty was unsustainable. Combined with complaints from OC detailers about being undercut by hacks and you have the current situation.
No biggie for me, OC was great for wheels and that`s about it. There are better sacrificial paint protectants out there.
Originally Posted by Dan
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This. The cost/value of OCP at MAP was what was great, but now, seeing the cost go up, with no REAL benefits (I`m sorry, but that BS warranty that doesn`t actually cover anything isn`t an added benefit and clients see right through that), it`s lost it`s value and therefor my interest. For the same price I`d have to charge for OCP right now, I can offer PPF across the entire hood and simply LSP the rest of the car with wax. This won`t create disappointed clients when I tell them OCP doesn`t protect against deep scratching and rock chips, whereas PPF does. AND it creates repeat business for having the car LSP`d twice a year.
Elegance Auto Detailing
Seems to me the caveat in all of this was the offering of a "Lifetime Warranty" to begin with. The oxymoronic term "limited lifetime warranty" means just what it says: most of the time a lifetime is how long the business stays viable.
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I am hoping that by raising the price of product that it is NOT a two-fold business strategy by OPT:
1) To raise capital to cover under-funded possible future claims,
2) Limit product sales by price so as`to limit liability exposure
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Many customers are lured into buying a product or service because of this "lifetime" term. I personally would like to see it outlawed from business as a means of advertising a product or service. Unless a business is willing to`have a large pool of money, like an escrow account, to cover possible claims against this warranty, it is a worthless under-funded term. Most companies KNOW that most consumers will either forgo asking for replacement or just forget the warranty, or that additional service fees, like shipping and handling, will cover their cost anyway.`
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For that matter, how often do you see "double your money back if not completely satisfied" anymore. NEVER!` As stated above, how many of you have ever sent something back to a company under a "we`ll refund the purchase price if not completely satisfied" even because you have to incur the shipping cost. It`s not cost-effective for you to do so.
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Why not just have no warranty, let the products` performance and viability speak of itself,`and let free-market results determine price? If it`s good, offers reasonable value for its price, consumers will buy and re-buy`it. It`s not difficult business economics. It`s when you gouge the customer for bad products or business decisions that hurt the consumer and, hence, the viability and reputation of a company`.
(But not`if you are too big to fail: ask GM and the taxpayers who supported them, but lost $10 BILLION in`stock purchases and sales. Don`t even go there!)
GB detailer
I spoke with Ron at optimum about this. He stated that they were actually putting 12-13cc`s per tube. While this could potentially cover an escalade, there`s not much left for error.
I understand that Optimum is potentially trying to weed out the hacks. But this is ensuring that almost no up and coming detailers will be able to offer their coating due to their minimum purchase requirements.
Looks like I will be rewriting sales pitches.
<span style="font-family:arial, helvetica, sans-serif;">Lonnie... no problem with Gov`t shutdown`costing 24 billion...[don`t go there girlfriend ]
Originally Posted by Dan
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Dan - I used 2.0 on a neighbor`s red pickup truck 2 years ago - according to her, she takes it to a car wash every 2 weeks. (with brushes) Car sits outside 24/7 "where I live in the woods" - you should see finish now. as red as the day I did it, So your statement is not correct. Oh and btw, leave bird poop on the finish for a month with OC on it - what other coating will do better than that? I am all `ears.
Originally Posted by JoeyV
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How is it that nobody has an issue with Cquartz`s MAP?
Originally Posted by bowles1231
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Not in my syringes!!`
Originally Posted by Thomas Dekany
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Yeah, I can`t say I`ve ever seen any of mine have more than 10 or 40 (depending on what I was ordering).
Mike
Driven Auto Detail
Originally Posted by Thomas Dekany
Because we don`t get emails from Corey telling us its going up....again and again.
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