I bought a 4 oz bottle, I used about 20% of it, the spray nozzle broke, now it doesn`t mist. Has anyone else had this problem. Seems kinda ridiculous to pay $35.00 for something, that`s not working properly.
I bought a 4 oz bottle, I used about 20% of it, the spray nozzle broke, now it doesn`t mist. Has anyone else had this problem. Seems kinda ridiculous to pay $35.00 for something, that`s not working properly.
replace it with another nozzle?
PARK AVENUE
- D E T A I L I N G -
Ottawa Canada
Originally Posted by gtpaul
That is the problem, it has a very fine mist nozzle.
Send Lynn an email they will take care of it .Customer service is top notch
Ron
Had the same problem and Lynn sent out 2 extra nozzles within a few days. I`m almost done with the 4oz. bottle and the replacement nozzle works fine.Originally Posted by rwisejr
Originally Posted by Legacy99
I really like it, that`s why I`m concerned for the bottle.
Originally Posted by rwisejr
Is this on the Ultima site, I couldn`t find anywhere to send a email, only snail mail or by phone.
Originally Posted by Legacy99
Closed, I will call them tomorrow. Thanks
Agreed about calling/emailing Lynn. She provides EXCELLENT customer service.
I called Ultima yesterday and left a message, I received a call from Lynn in the evening, they are sending me out another sprayer for my UPGP.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Bookmarks