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  1. #1
    ptim's Avatar
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    I bought a 4 oz bottle, I used about 20% of it, the spray nozzle broke, now it doesn`t mist. Has anyone else had this problem. Seems kinda ridiculous to pay $35.00 for something, that`s not working properly.

  2. #2

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    replace it with another nozzle?
    PARK AVENUE

    - D E T A I L I N G -


    Ottawa Canada

  3. #3
    ptim's Avatar
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    Quote Originally Posted by gtpaul
    replace it with another nozzle?


    That is the problem, it has a very fine mist nozzle.

  4. #4
    rwisejr's Avatar
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    Send Lynn an email they will take care of it .Customer service is top notch
    Ron

  5. #5

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    Quote Originally Posted by rwisejr
    Send Lynn an email they will take care of it .Customer service is top notch
    Had the same problem and Lynn sent out 2 extra nozzles within a few days. I`m almost done with the 4oz. bottle and the replacement nozzle works fine.

  6. #6

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    BTW Ptim, how did you like the UPGP?

  7. #7
    ptim's Avatar
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    Quote Originally Posted by Legacy99
    BTW Ptim, how did you like the UPGP?


    I really like it, that`s why I`m concerned for the bottle.

  8. #8
    ptim's Avatar
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    Quote Originally Posted by rwisejr
    Send Lynn an email they will take care of it .Customer service is top notch


    Is this on the Ultima site, I couldn`t find anywhere to send a email, only snail mail or by phone.

  9. #9

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    Quote Originally Posted by ptim
    Is this on the Ultima site, I couldn`t find anywhere to send a email, only snail mail or by phone.
    Why not call?

  10. #10
    ptim's Avatar
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    Quote Originally Posted by Legacy99
    Why not call?


    Closed, I will call them tomorrow. Thanks

  11. #11

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    Agreed about calling/emailing Lynn. She provides EXCELLENT customer service.

  12. #12
    ptim's Avatar
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    I called Ultima yesterday and left a message, I received a call from Lynn in the evening, they are sending me out another sprayer for my UPGP.

 

 

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