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  1. #1

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    Thumbs up Customer Service

    Just wanted to leave an attaboy for the AutopiaCarCare staff. I ordered a few products this past weekend and received them yesterday. One of the items was a 6 pack of Super Plush towels, but I received Gold Plush towels instead. I called customer service and explained the situation, and without questions they apologized for the error and told me Super Plush towels would be sent. In less than five minutes I received notification of order, and this morning I received notification that the products were sent.

    Thanks for the excellent customer service.

  2. #2
    wendell jarvis's Avatar
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    Re: Customer Service

    Great customer service, that`s for sure.....Make a person want to continue doing business.

  3. #3
    Just a regular guy Todd@RUPES's Avatar
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    Re: Customer Service

    Quote Originally Posted by CTDiesel View Post
    Just wanted to leave an attaboy for the AutopiaCarCare staff. I ordered a few products this past weekend and received them yesterday. One of the items was a 6 pack of Super Plush towels, but I received Gold Plush towels instead. I called customer service and explained the situation, and without questions they apologized for the error and told me Super Plush towels would be sent. In less than five minutes I received notification of order, and this morning I received notification that the products were sent.

    Thanks for the excellent customer service.
    Thank you for sharing your positive experience! I am amazed at how much how our dedicated staff does to keep everybody happy! I love reading posts like this, thank you

  4. #4
    Van185's Avatar
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    Re: Customer Service

    I agree customer service here is great. Probably one of the best that I`ve ever dealt with. It really does make a person want to keep ordering from Autopia.

  5. #5
    Just a regular guy Todd@RUPES's Avatar
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    Re: Customer Service

    Quote Originally Posted by Van185 View Post
    I agree customer service here is great. Probably one of the best that I`ve ever dealt with. It really does make a person want to keep ordering from Autopia.
    Thank you sir

  6. #6

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    Re: Customer Service

    So nice to hear a compliment, seems the only time people mention the CS department is when they have a negative experience. Autopia really makes me feel like they appreciate my business.

  7. #7
    Just a regular guy Todd@RUPES's Avatar
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    Re: Customer Service

    Quote Originally Posted by JSFM35X View Post
    So nice to hear a compliment, seems the only time people mention the CS department is when they have a negative experience. Autopia really makes me feel like they appreciate my business.
    Agreed

 

 

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