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Thread: Price Matching

  1. #1
    rlmccarty2000's Avatar
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    Price Matching

    For those of you that do price matching, how do you do it? I’ve tried it three times and it always gets screwed up. I tried putting a comment in the comment box asking to price match with X company and I give their price for an item. All three times I got “when we checked they were not offering this item at this price”. Some of it is my fault for waiting until the end of a sale to try to get the best price and when AG checked the price had gone back to normal price. I’ve thought of taking a screen shot, but where can I put it when I order? Is it just better to order from another company? I use PBMGs forums and want to support their business and only price match when there is a large dollar amount difference (like pads on sale for $9 instead of $15), but price matching just has not worked for me.

  2. #2
    RaydiantDetail's Avatar
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    Re: Price Matching

    Quote Originally Posted by rlmccarty2000 View Post
    For those of you that do price matching, how do you do it? I’ve tried it three times and it always gets screwed up. I tried putting a comment in the comment box asking to price match with X company and I give their price for an item. All three times I got “when we checked they were not offering this item at this price”. Some of it is my fault for waiting until the end of a sale to try to get the best price and when AG checked the price had gone back to normal price. I’ve thought of taking a screen shot, but where can I put it when I order? Is it just better to order from another company? I use PBMGs forums and want to support their business and only price match when there is a large dollar amount difference (like pads on sale for $9 instead of $15), but price matching just has not worked for me.
    I find it easier to call and do the price matching through phone and email. With email you can attach screenshots as well. I`m sure they would prefer your money going to them over giving it to a competitor.



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  3. #3
    ShakingHorizons's Avatar
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    Re: Price Matching

    You can also PM - Liz is very responsive.
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    dcjredline's Avatar
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    Re: Price Matching

    Ive always copied and pasted the link to the page where I found a better price. So far Ive not run into what you have (sale running out before they check)
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  5. #5
    Administrator Liz@Autopia's Avatar
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    Re: Price Matching

    I see that an AutoGeek rep has been assisting with that specific issue directly, but just as a general reply for everyone else, here`s a link to the price match policy. https://www.autopia-carcare.com/price-match-policy.html . We do ask for a link or screen shot just so we can make sure we`re matching apples to apples. If anyone has any questions, feel free to call, email or send me a message here.
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    Re: Price Matching

    This is how I do it because if I don’t get a positive response then I have a choice. I prefer to shop here within reason.


    Quote Originally Posted by RaydiantDetail View Post
    I find it easier to call and do the price matching through phone and email. With email you can attach screenshots as well. I`m sure they would prefer your money going to them over giving it to a competitor.



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  7. #7
    rlmccarty2000's Avatar
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    Re: Price Matching

    I got an answer from AG on price matching. Take a screen shot and send an email, make a note in the note box so they can reference the email. It’s a little convoluted but it’s doable. The price has to be way different for me to even think about price matching.

    During Black Friday another company was running a great sale on Rupes Microfiber Pads at about half the price of PBMG and I couldn’t pass them up. I’m going to get them at a good price but AG sent me the Rupes blue foam instead of the blue microfiber and now I have to send them back and that’s a hassle.

    I really dislike the Rupes blue foam pads and I would love to send back all of the ones I own. Probably throw in the Rupes green pads too.
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