Thank you Paul!!!

[ShakingHorizons]

While everyone has been keeping Ray busy, I have been keeping Paul busy! I placed an order over Memorial Day weekend via PM with Paul. I received confirmation of my order and continued on with my day. Flash forward to Monday of this week and it dawned on me that I hadn`t received my order yet. A simple PM to Paul inquiring on the status of my order - and if it hadn`t shipped, I wanted to add a product to the order. Well Paul responded back by sending my order out the same day via Next Day Air - with the added product as a "sorry" gift!!

I also had a product come in that was damaged (UPS to blame) and Paul had to notify me that I had gotten the last bottle, and delivery was 6-8 weeks out for a replacement. I sent him a response that I would upgrade my order to another product and just pay the difference - well I never had a chance to authorize funds, just received a PM stating "the upgrade is on me".

I have only been on this site for a year or so, but the customer service is above and beyond anything I would have ever expected. Thank you Paul and thank you Autopia!!!!!

[ViperGuy21]

Wow, that`s awesome! These guys are awesome!

[Marc08EX]

Both Paul and Ray provide awesome customer service!!! There`s no doubt they go above and beyond.

[donbeezy]

awesome as always Paul

[House of Wax]

The customer service on this site is second to none

[BadgerRivFan]

Good to hear these kind of experiences!

Kudos to Paul and Ray!

[Paul@Autopia]

Hey Colin,

Thanks for the thread and kind words, I`m just glad that I`ve been able to help out and get to spend my day working with such awesome customers
Few things are more rewarding that the satisfaction of being able to help out others who have the same fetish for a freshly detailed vehicle

[Mike lambert]

Excellent job Paul!