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Thread: UDM repair

  1. #1

    Join Date
    May 2014
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    I tried out my UDM yesterday for the first time in months and it started to wobble pretty fiercely. It felt like it did when I had over the summer and you replaced it. I checked the orbit on the machine and it seemed to be tilted off-axis again. I was wondering if the warranty is still in effect for it. I purchased it in march of last year. Another thing I was wondering is, if it can be exchanged for the new UDM made by P-C.

  2. #2

    Join Date
    Sep 2009
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    10,520
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    contact Lynn and she should take care of you...

  3. #3
    The Car Girl Lynn Matthews's Avatar
    Join Date
    Oct 2013
    Location
    Frederick, Colorado
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    477
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    Here is what I need sent to my direct email .





    • Name:
    • Shipping and Call Tag Pick Up Address:
    • Phone:
    • Store Purchased:
    • Purchase Date:
    • UDM Serial Number:
    • UDM Machine Trouble:
    • Email Address:




    Thanks!



    Lynn
    Lynn Matthews
    The Car Girl

  4. #4

    Join Date
    May 2014
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    I went ahead and sent an e-mail to you. I hope you get it, if you don`t I will try again tonight

  5. #5

    Join Date
    May 2014
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    Thanks for the prompt response. I appreciate getting a replacement UDM, though I was not expecting you to forgo shipment of the old UDM. I feel guilty keeping it. I think I will have to go to your store to purchase some supplies to assuage my guilt ( maybe that was your idea).

 

 

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