Another UDM problem

[NCZ13]

Ive noticed that my UDM vibrates significantly more than usual, as well as compared to my friends UDM.



It seems that where the backing plate screws into, that nut that you use the wrench on seems to swivel, and i dont believe it should do that. The machine also seems to get unusually hot, and i could barely touch the backing plate when i took it off.



the production date is 5/1/07. This is my second UDM, as my first one conked out on me, and was replaced right away by you guys. Im just worried something will shear off while im polishing, and ill do some severe damage to whatever im polishing.



Thanks,

Nick Caputo

[Thomas Dekany]

that is what happend to my first one. It was replaced immediately, but my second one is starting to act up but this time it is the cord. :nixweiss



PS: the udm should be very smooth.

[NCZ13]

Yeah, mine vibrates really bad, almost now to the point i can barely hold the thing. And ive been machine polishing for almost a year, my hands used to be used the the vibrations of the machine.

[louisll]

i got my second one as a replacement of the first one that just died one day ( not much use,just some at the weekend) ; second one really shakes like parkinson WTF?

[BigAl3]

Ive noticed that my UDM vibrates significantly more than usual, as well as compared to my friends UDM.



It seems that where the backing plate screws into, that nut that you use the wrench on seems to swivel, and i dont believe it should do that. The machine also seems to get unusually hot, and i could barely touch the backing plate when i took it off.



the production date is 5/1/07. This is my second UDM, as my first one conked out on me, and was replaced right away by you guys. Im just worried something will shear off while im polishing, and ill do some severe damage to whatever im polishing.



Thanks,

Nick Caputo

PM Lynn Phillips, she`ll take care of you...

[NCZ13]

So i unscrewed teh counterweight, and retightened it, and it seemed to reduce some of the wobble in the backing plate, but after 10 minutes or so of polishing it was wobbling again.

[budman3]

My UDM also died, haven`t heard back from Lynn or David O. in a while, guess I should get back in touch with them ....

[Lynn Matthews]

My UDM also died, haven`t heard back from Lynn or David O. in a while, guess I should get back in touch with them ....

Sorry for the delay guys, I was out of the country on vacation and just returned today.



If you are having trouble with your UDM please send email with the following information to support @ theperfectshine.com They UDM has a one year replacement warranty.



Name:

Shipping and Call Tag Pick Up Address:

Phone:

Store Purchased:

Purchase Date:

UDM Serial Number (found in housing under flexplate):

UDM Machine Trouble:

Email Address:



Lynn

[vinnier6]

when you get a replacement, do you get another udm or do you get a new udm by pc....and if you get a udm, is it a refurbed unit....

[Thomas Dekany]

when you get a replacement, do you get another udm or do you get a new udm by pc....and if you get a udm, is it a refurbed unit....

I got another udm and it was brand new. However it`s cord started cutting out - same problem as the first one.

[vinnier6]

I got another udm and it was brand new. However it`s cord started cutting out - same problem as the first one.

how recent was your machine replaced??

[vinnier6]

has anyone mentioned that lynn is hot, or did i miss that post....

[Robb]

has anyone mentioned that lynn is hot, or did i miss that post....

Im sure it`s been said before

[BigAl3]

don`t get too carried away guys, otherwise meguiar`s guru Mike Phillips (Lynn`s husband) will take a rotary to your head...

[Thomas Dekany]

how recent was your machine replaced??

Several months ago, but the issue started too soon after I started using it.