PDA

View Full Version : Customer Paperwork?



Skotter
05-12-2005, 10:07 AM
What kind of paperwork do you make the customer fill out if any?





I was thinking of a disclaimer, maybe something where they have to fill in name, address, dl #, etc



What do you guys use?

tpgsr
05-12-2005, 09:54 PM
this exact thread was posted just a few weeks ago:

http://autopia.org/forums/showthread.php?s=&threadid=54200&highlight=customer+fill+out



I try and avoid having my customers fill out anything. You shouldn`t need a disclaimer, and i would never sign one to have my car cleaned anyhow. I would just ask you for your proof of insurance. The most that i ever have my customers do is sign a vechicle or boat check-in sheet that lists current damage to the vehicle. And they have to sign a copy of the invoice if hey pay cash or check. As far as name and address ph# etc... I get all of that either through the intial e-mail or phone call. It all goes into my computer system in both outlook and quickbooks. It is always important to keep a good customer database. It is hard to market to your current customers if you dont know who they are.