PDA

View Full Version : Ordering and Shipping



Mmmph
01-20-2004, 07:33 PM
I called Meguiar`s last Friday (1/9) at 9:03 ET, passed over my CC number, and ordered NXT Tech Wax. I then anxiously waited for my shipment to arrive. On Friday 1/16, I hadn`t received my order and called Meguiar`s for some tracking info.



They had no record of my purchase.



After exchanging a few calls, we finally got it straight, and my order was shipped, along with a free bottle of NXT Spray wax.



I`ve had another issue with Meguiar`s online ordering/shipping. The cap wasn`t tight on the bottle. This issue was resolved, as well:

http://www.autopia.org/forums/showthread.php?s=&postid=272506#post272506



Please note, I`ve made it clear how I feel about the quality of Meguiar`s products. I dig them a lot:

http://www.autopia.org/forums/showthread.php?s=&threadid=30033



...but the ordering and shipping? Echhh...We`re batting 0 for 2.



While I`m grateful that these issues were resolved, I`d really prefer to get it right the first time. It`s a drag to have to call repeatedly and inquire, or explain and try and get it right.



Just an FYI.