MnRiverman
12-04-2003, 04:12 PM
Got the car back from WagonWork Collision here in Alexandria VA, and overall I can`t justify the price that was paid for this work. Paint quality is excellent, they charged 7 hours to get out a dent in the door that the insurance gave 4 hours for (it wasn`t even that bad of a dent, and they were being generous with 4 hours), and then an extra $100 in prep fee`s that the insurance didn`t cover either.
My out of pocket expense was an extra $270. They also charged $38 to wash the car, and all they managed to do was put in a few more swirls. It`s a little upsetting for a body shop that is I-Car Gold Class and supposed to be one of the best.
What really gets me is that they charged $70 to mask off the door jambs, which I thoguht "Great, those should be masked anyway" and yet there was overspray in both the front and rear door jambs I had to remove. What is even weirder, is on the opposite side that they painted, there is overspray on the door glass and side view mirror. I`m wondering if they even bothered to wrap the whole car and just charged me for it instead.
However, I can`t get this overspray off though, I haven`t seen anything like this before. It`s almost holographic at certain angles depending on the light. At first I thought it was adhesive residue, but it definitely isn`t.
http://forums.vwvortex.com/zerofile/942/AdhesiveResidue.jpg
What do you guys think? The shop said they would take care of it when I called and told them they should be embarassed that they let this happen, but it`s 30 miles away. I need some work done on the hood of that car, and I`m not sure I`m going to take it back there..
Anyway... thanks.
- Anthony
My out of pocket expense was an extra $270. They also charged $38 to wash the car, and all they managed to do was put in a few more swirls. It`s a little upsetting for a body shop that is I-Car Gold Class and supposed to be one of the best.
What really gets me is that they charged $70 to mask off the door jambs, which I thoguht "Great, those should be masked anyway" and yet there was overspray in both the front and rear door jambs I had to remove. What is even weirder, is on the opposite side that they painted, there is overspray on the door glass and side view mirror. I`m wondering if they even bothered to wrap the whole car and just charged me for it instead.
However, I can`t get this overspray off though, I haven`t seen anything like this before. It`s almost holographic at certain angles depending on the light. At first I thought it was adhesive residue, but it definitely isn`t.
http://forums.vwvortex.com/zerofile/942/AdhesiveResidue.jpg
What do you guys think? The shop said they would take care of it when I called and told them they should be embarassed that they let this happen, but it`s 30 miles away. I need some work done on the hood of that car, and I`m not sure I`m going to take it back there..
Anyway... thanks.
- Anthony