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jimmybuffit
03-20-2004, 07:07 AM
I very seldom get tipped. That`s fine. I like to think I do great work, at a fair price. Satisfaction Guaranteed, no questions, etc.

So, I just finished up three vehicles for a family (2nd time around). $600 Bill. He says, "Nice work.", and gives me $720 in cash! That`s 20%!

This from a guy who says, "We treat our cars like Bic pens..."

Some days are better than others!

Jim

GraniteState
03-20-2004, 07:48 AM
Nice, Thats pretty incredible you must of done a really good job.. keep it up!

The Chee
03-20-2004, 09:45 AM
wow, as Granite said, you must have done one mighty fine job, any pics hehe. I think a digicam should be a must for every pro detailer here :crazy :badabum

Beemerboy
03-20-2004, 10:22 AM
It has depended on th customer but I get a 10 spot here and there for my details.

I think that allot of people think that car deatiling is expensive and kind of a waste of cash. They know its the right thing to do but feel like its a waste, other in your case don`t

Great Job!!

jstn
03-20-2004, 10:41 AM
this is how i would look at the situation to tip (me being a customer).....

if i would go to a carwash place that has 2 or 3 different guys detailing cars i would definetly tip the guy who did mine 20%. why? because the actual payment will go mostly to the business he is working for, and the guy deserves more.

if i would hire a guy who ran his own detailing business (one man show) i would tip 5-10%. why? he is already making all the profit from the job and that 5-10% i gave him would probably cover his product cost (which he already includes in the price he gave me.)

BaDm0theR
03-20-2004, 11:43 AM
Based on the numerous clients ive had in Palm Beach/south florida...i`d say 95% have tipped me (some more than others). Based on the priccing of the particularpackage they bought, i`d say the avg. person tips 12-20%, with the majority falling somewhere in between at 15%.


Having done a triple detail for this family, im sure the results were astounding (not to mention you probably also built solid rapport / positive image with the client), a 20% tip on a $600 bill is very generous!

Congrats and great job.


Do not forget to show your appreciation to this (an all clients, both who tip and who dont), and be sure to FOLLOW UP with this person too....repeat business is essential.


;)

KleanFreak
03-20-2004, 03:48 PM
I have had more customers give me at least 20-40$ more than my asking price.

And the thing I love most is the look on a customers face when i drop their car off thats what motivates me

groebuck
03-20-2004, 10:10 PM
I always tip 20% ;) - having been a busboy and waiter in highschool - I learned a long time ago tip well ;)

gentletouch
03-20-2004, 11:24 PM
I generally refuse cash tips. I don`t know why but I do. I do accept it when the customer writes a check for more than the job price.

BaDm0theR
03-20-2004, 11:32 PM
Gentletouch: May i ask why you refuse tips, and even more strangely cash tips? I was pondering your response for some time, and i still cant find an explanable and justifyable answer.

Furtheremore, dealing in cash (especially if your client offers to pay in cash) is the most assured, safe and logical way to do business. Checks can bounce, accounts can be fraudulent, and it takes time for checks to clear, basically when comparing checks to cash, cash is just a more direct and efficient way to conduct a business.

I dont mean to attack your way of business, or your style in any way....but your post simply escapes me.

Another question to you is this: If a client offers to pay in cash OR check, i assume (based on healthy business sense) that you take cash correct?


Anyhow, i wish you the best ;)

gentletouch
03-21-2004, 12:33 AM
Ok...I am well aware that cash is a better way to go. I was basically saying that when a customer writes me a check and then goes in their wallet and pulls out 5 bucks I generally graciously refuse it. Whenever a customer asks who to make the check out to I, along with most other people, say cash. Also if I do a job for $120 and they write a check for $130 or $140, I don`t tell them to go inside and write another check minus the extra money. That is what I was basically saying. Sorry my post escaped you.

FourStarDetail
03-21-2004, 10:36 AM
Kash is King!
Did a car yesterday, got a 10 spot for a tip. Makes me feel good, like I did something right!

:dj