Beemerboy
03-22-2010, 10:19 AM
I worked on three cars over the weekend. One of Saturdays job was a newer Cadillac escalde, it was for some friends that I have done a few cars for over the last several years
Its parked outside year round, a DD for them and has not been touched paint wise, since they got it new. its washed in those automatic car wash places on a regular bases.
The over all condition was pretty decent just in real need of attention.
I spent 7.5 hours on the car, and brought it back to life, one thing going for me was it was pearl white which helped in the paint correction area.
I turned the car back to her on Saturday afternoon, we did the walk around showed the work to her, answered any questions.
Sunday I get a call from her husband and he wants to understand why I didn`t do the engine bay and appears that I missed some storage bins in the car somewhere?
I said that 90% of the time that I detail cars, no one asks about the engine being done, so I don`t do them normally. As for missing a storage bin, no problem its possible, I"m human and don`t know every cars storage system.I`m pretty methodical about how I got threw a car but I could have missed something.
I told him to bring the car back next weekend, I will do the engine bay and correct whatever he thinks needs done.
I think what really surprised him was my price for the work done. I had quoted his wife 2 to 3 bills for the work and that was over the phone, but I wouldn`t really know until I could see the car. I picked the car up in there driveway, the key was inside so I never saw her until after the work was done.
I charged 3 bills for that job, and felt that it was worth that.
Every so often someone will get a tad bent over what they think detailing should cost. Some just think of it was glorified car washing. Maybe what they should do is come and shadowed me threw the process.
I have only received a hand full of complaints on any of my details, most are not of missing areas, but that someone has greater expectations about why their 10 year old DD doesn`t look like brand new, after having been neglected for years.
Lesson learned everyday!:D
Its parked outside year round, a DD for them and has not been touched paint wise, since they got it new. its washed in those automatic car wash places on a regular bases.
The over all condition was pretty decent just in real need of attention.
I spent 7.5 hours on the car, and brought it back to life, one thing going for me was it was pearl white which helped in the paint correction area.
I turned the car back to her on Saturday afternoon, we did the walk around showed the work to her, answered any questions.
Sunday I get a call from her husband and he wants to understand why I didn`t do the engine bay and appears that I missed some storage bins in the car somewhere?
I said that 90% of the time that I detail cars, no one asks about the engine being done, so I don`t do them normally. As for missing a storage bin, no problem its possible, I"m human and don`t know every cars storage system.I`m pretty methodical about how I got threw a car but I could have missed something.
I told him to bring the car back next weekend, I will do the engine bay and correct whatever he thinks needs done.
I think what really surprised him was my price for the work done. I had quoted his wife 2 to 3 bills for the work and that was over the phone, but I wouldn`t really know until I could see the car. I picked the car up in there driveway, the key was inside so I never saw her until after the work was done.
I charged 3 bills for that job, and felt that it was worth that.
Every so often someone will get a tad bent over what they think detailing should cost. Some just think of it was glorified car washing. Maybe what they should do is come and shadowed me threw the process.
I have only received a hand full of complaints on any of my details, most are not of missing areas, but that someone has greater expectations about why their 10 year old DD doesn`t look like brand new, after having been neglected for years.
Lesson learned everyday!:D