sahrcar
01-17-2012, 05:35 PM
So after spending the last several days punching holes in several hundred rack cards and then putting rubber bands on them, I went out and stuck them on the front of my neighbors mailboxes. I spoke to one of my neighbors in person and we walked around her sons car and I pointed out that I could get rid of the scratches for a neighborly discounted rate of $45/ hr instead of my usual $60/hr for paint corrections but she didn`t seem too impressed with restoring the paint cosmetically. I then also mentioned to her that I could repair the yellowed headlights for her for only $60 and she said when. I said I could come back tomorrow and do it then and she said that would be great. And to make sure, I then also asked a second time if she wanted any polishing done while I was there too and she said "no we`ll do that another time".
So I show up today to do the work and had just unraveled my extension cord when she comes out and says "now you`re doing the headlights and scratches too for only $60 right/". I corrected her and she started hissing at me and waving me away with both arms saying "go go away" and glaring me down with her eyes too. She started calling me a con and a deceptive liar and that she was going to tell all the neighbors about me. Huh??? She had my brochure in her hands when we first met and spoke that detailed all my services and prices. I`ve never ever had anyone act that way to me. And I never thought I would get that from one of my neighbors whom lives in a million $ house too.
The last thing she asked me before I left was why should she pay $60 when she could get the kit for $20? I quickly explained to her about how the kits remove the protective coating and only last a few months whereas my system lasts for several years and actually applies a new protective coat. Her response to that was that she didnt care about any of that, she just wanted the lights looking new again.?? Huh? If a millionaire had wanted the kit level of service one of her 3 sons or her husband could have done that.
She clearly has the money for my services but I have no idea what happened here to change it all of a sudden. I`m worried now about what she may say to the neighbors but all the neighbors now also have a description of my services and pricing so she cant slander me for pricing but still Im wondering what sort of public relations work I need to do now if any. What would yall do now?
So I show up today to do the work and had just unraveled my extension cord when she comes out and says "now you`re doing the headlights and scratches too for only $60 right/". I corrected her and she started hissing at me and waving me away with both arms saying "go go away" and glaring me down with her eyes too. She started calling me a con and a deceptive liar and that she was going to tell all the neighbors about me. Huh??? She had my brochure in her hands when we first met and spoke that detailed all my services and prices. I`ve never ever had anyone act that way to me. And I never thought I would get that from one of my neighbors whom lives in a million $ house too.
The last thing she asked me before I left was why should she pay $60 when she could get the kit for $20? I quickly explained to her about how the kits remove the protective coating and only last a few months whereas my system lasts for several years and actually applies a new protective coat. Her response to that was that she didnt care about any of that, she just wanted the lights looking new again.?? Huh? If a millionaire had wanted the kit level of service one of her 3 sons or her husband could have done that.
She clearly has the money for my services but I have no idea what happened here to change it all of a sudden. I`m worried now about what she may say to the neighbors but all the neighbors now also have a description of my services and pricing so she cant slander me for pricing but still Im wondering what sort of public relations work I need to do now if any. What would yall do now?