View Full Version : Auto Detailing Solutions
detaildoc
06-10-2008, 07:23 PM
Just wanted to share my experience with ADS and Rick. I called ADS on Friday to ask a few questions about some products I wanted to order and ended up leaving a message. Within a couple of hours Rick called me back. He was really helpful and professional and took his time answering my questions and gave me some good pointers. I placed my order with him Saturday night and I received my order today, Tuesday. I give ADS two big thumbs up for customer service :2thumbs:. This was only my first order, but I can say with confidence that Rick`s customer service is top of the line. I put him up there with Ranney, Phil, Bob, and Patrick. I will definitely order from him again.
BearValley
06-10-2008, 07:33 PM
I recently placed an order with them and had a similar positive experience. He sent me an email to verify my shipping address and I received a tracking number just a short while after that.
imported_gators241987
06-10-2008, 07:35 PM
Ah, Rick is a class act. I try to order from him as much as possible. His customer service is A+ and he`s a super nice guy on top of that.
Mindflux
06-10-2008, 07:35 PM
My first order with Rick was great. Looking forward to more in the future. :)
imported_User Name
06-10-2008, 07:42 PM
ADS rocks. It`s like an online candy store for men.
Impreza06
06-10-2008, 08:18 PM
ADS rocks. It`s like an online candy store for men.
Unless you live in Canada.
I wrote him an email asking if it was possible to work something out in order to have an order shipped to me in Canada since it stated that they only shipped to the U.S. on their website.
It`s just not fair :(
imported_shine
06-10-2008, 09:22 PM
ADS rocks. It`s like an online candy store for men.
+1. Lots of Meg`s stuff at good prices too.
jesselyons2002
06-10-2008, 10:14 PM
+2 I love this site too.
imported_WCD
06-10-2008, 10:25 PM
Many will ship to Canada and beyond..we shipped 3000 towels to Canada last month to ONE customer!!!
Rob
OCKlasse
06-10-2008, 11:58 PM
Lightning quick shipping for me! Thanks guys!
imported_DetailDan
06-11-2008, 12:04 AM
I was just exchanging emails with him around 12:30am eastern time, so thats 9:30pm his time. Good customer service right there!
Impreza06
06-11-2008, 12:08 AM
Many will ship to Canada and beyond..we shipped 3000 towels to Canada last month to ONE customer!!!
Rob
PM me with some more info?
I`ve tried contacting most if not all of the websites members on here have referred me to for quality MF towels in bulk, and haven`t yet found one willing to ship to me :(
imported_Denzil
06-11-2008, 01:14 AM
I really like the fact that he`s near me being that he`s on the West Coast.
I like when I receive my orders in the same week that I order them, hehe.
imported_User Name
06-11-2008, 06:34 AM
Unless you live in Canada.
I wrote him an email asking if it was possible to work something out in order to have an order shipped to me in Canada since it stated that they only shipped to the U.S. on their website.
It`s just not fair :(
Impreza,
I know some Canadians (who live in Toronto) that get P.O. boxes in the Niagra/Buffalo area exactly for this reason. The cost is negligible and you don`t even need to do it long term. Make and order, drive to your PO Box location, pick up your goodies and drive back (stopping at Casino Niagra to test your luck - of course).
Either that or find one of the online suckers (like me) who travels up North to bring you some stuff! Unfortunately, I don`t have another trip planned for at least six months.
bwalker25
06-11-2008, 06:38 AM
rick is great A+ guy :)