View Full Version : Detailers Domain
detaildoc
01-19-2008, 10:47 PM
I have never ordered from Detailers Domain, but I decided to give them a try based on some comments on this forum regarding their amazing customer service. It was 7:30PM Pacific here when I called and 10:30PM in the East Coast (where they are located). I expected to get an answering machine, but instead I got Phil :shocked. He answered all my questions and was very friendly and professional. Who else would answer a call from a customer that late on a Saturday night? It is true, this guy has incredible customer service. Awesome job Phil! :xyxthumbs
autobahnshine
01-19-2008, 11:04 PM
Phil Rocks!!! Amazing customer service... blows away all of my experiences with Autogeek. He just needs to carry some poli-seal :D
imported_DieselMDX
01-19-2008, 11:07 PM
what he said ^^^^ :-)
detaildoc
01-19-2008, 11:13 PM
Absolutely. From now on, I will be going to him for all of my Menzerna needs.
Phil is the fookin` MAN! Absolutely the best customer service HANDS DOWN!!!
imported_rydawg
01-20-2008, 12:39 AM
I`ve talked to Phil a few times and he is a great guy. Late night buiness is always great.
imported_DieselMDX
01-20-2008, 01:17 AM
lol at talked he will talk detailing all night! :-)
romar
01-20-2008, 10:07 AM
Recently made my 1st purchase of P21 Wheel Gel and Lusso Oro from Detailer`s Domain. Shipping was very fast, and customer service was excellent! :bow
dogma
01-20-2008, 10:10 AM
Absolutely. From now on, I will be going to him for all of my Menzerna needs.
I agree. Phil is awesome.
jshillin
01-20-2008, 10:19 AM
I picked up Lisso Oro from Phil last month. I think you`d have trouble finding anything but great reviews about DD.
LanceM
01-20-2008, 10:46 AM
Phil is great to deal with. We were exchanging email and answering my questions at 3am!
wfedwar
01-20-2008, 11:17 AM
Let the poor guy sleep, guys!
LanceM
01-20-2008, 11:20 AM
lol i dont think he sleeps
ALAN81
01-20-2008, 11:48 AM
I started buying from him and I am very pleased. Is his place as big as Autogeek or other places No but he gets your order out the same day and you get a tracking number the same day (if his items are in stock) I bought Lusso Oro this week and hne sent me the Lusso Oro cream and a great microfiber for free. the shipping price was $6.76 He`s very fair and very fast. I hope his business grows and grows
Just so everyone knows, Phil at DD does not make ANY money off shipping charges, unlike some others. What HE pays to FedEx or UPS is what YOU pay. It doesn`t get more fair than that, right?
Personally, I would rather support the little man than the large conglomorates.