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Changeling
02-09-2007, 02:23 PM
I sincerely hope a lot of the guys find this as interestingas I do.



Below is the answers and then the questions to an email I sent them. Seems to be a really nice bunch of guys. This is the best reply I have had from "all" the manufactuers!



Changeling









Thank you for contacting the Werkstatt. We appreciate your interest in our

products.



We get quite a number of people switching from the Klasse products and have

yet to hear a single voice of regret. While those products are good and

perform well, we feel that the Werkstatt has taken the category to a new

level in terms of aesthetics (wetness and clarity of shine), in application

ease (with products like Trigger), in value, and in variety.



1. Yes. While we do not like to give specific timelines for longevity due

to the huge number of variables that can effect it, our products are amongst

the most durable available. Applied under the same conditions, Werkstatt

products will easily match anything in the market (short of a new

clearcoat!) and exceed the durability of the vast majority.



2. First, we do not test our products for compatibility with any other

manufacturers` products. When mixing and matching between product lines,

you may end up venturing into the territory of experimentation. That said,

the durability of the polymers used in our products do make them well suited

for this type of base-layer use. Once cured, we would not expect any

chemical interference by other products with the Werkstatt layers. There

are a few things to keep in mind in choosing what products to use as

topcoats. The goal is to be as gentle as possible on the lower layers

during application. To work well, topcoats need to be free of abrasives and

preferably have minimal amounts of stronger solvents.



We can`t comment specifically on the #7 and 50/50 since we do not know their

specific formulaic structure, but as long as they meet these basic

requirements, they should not cause undue wear on Werkstatt base layers

during application.



One thing to keep in mind, however, is that you may just find all of these

topcoats un-necessary! The Werkstatt products alone provide an exceptional

finish. And while different than an oil glaze and carnauba finish, it may

actually be preferable. It is rather subjective.



3. Strictly speaking, the 2 products that would most directly compare to

AIO/SG are the Prime and Acrylic Jett formulas. These are the products that

would apply in the most similar manner and perform similar functions.

However, the Werkstatt does offer options that go beyond this.



On the Prime side, there are 3 specialty versions that may offer some added

characteristics that you find desirable. For instance, since your plan is

to top with carnauba wax, you might consider Prime Carnauba. It bonds the

highest grade of carnauba wax into the polymer base layer for increased

longevity of the natural wax.



On the Jett side, you may want to consider Acrylic Jett Trigger. This newer

3rd generation spray formula offers similar performance, longevity, and

aesthetics as the original AJ, but it`s formula is tailored toward a

spray-and-buff application process. With no wait time before buffing, it

eliminates the possibility for hazing/streaking that can occur if AJ is

applied too thickly. Trigger started off as a special edition, but has

been so popular, it will become a permanent part of our line-up.



4. Directions for all of the products in question can be viewed on our

website. For the Primes, the process combines aspects of both a polish and

sealant: work the formula into the surface with a rubbing motion, allow to

dry (30 minutes or less), and buff off. The aim is to leave a very minimal

amount of residue on the surface after the application/polishing phase.

This will make buffing easiest. Prime is also suitable for application via

random orbital polisher. We recommend a polishing or finishing pad at

speeds of 4-5 (if using the PC RO machine). Prime cannot be layered, but a

second coat can ensure complete cleaning and uniform coverage. The Jetts

can be applied over Prime immediately.



For original Acrylic Jett, the process is similar, except there is no

polishing motion necessary since the product is purely protective. Using a

foam or microfiber applicator, spread a very thin coating over the surface.

It will dry very rapidly and can be buffed almost immediately. For easiest

results, only a very small amount of product needs to be used. If any

streaks or hazing develop that is difficult to buff off, we recommend

letting it cure for around 30 minutes and then going over the surface with

either a very slightly damp microfiber towel, a light coat of Acrylic Glos,

or an additional layer of AJ Trigger. Any of these options quickly

eliminate any streaking. AJ can be layered. We recommend waiting at least

30 minutes between layers.



And for AJ Trigger, the process is even simpler: spray a small amount on the

surface, spready it uniformly with a microfiber towel, and continue buffing

until the surface is clear. Flipping to a dry side of the towel on the

final pass will help leave perfect results. There is no waiting time

necessary. It is one continuous application/buffing process. Trigger can

also be layered, with 30 minutes recommended between layers.



When switching from these Werkstatt products to something from another

manufacturer, we still recommend waiting a full 24 hours to ensure complete

curing and best results. Many products could be used immediately, but as a

general recommendation, we err to the side of caution.



That was a lot of information to cover, and if you have any other questions

or need clarification, please do not hesitate to email us again or reply to

this message. We want every customer to have the best experience with our

products and obtain the best results!



Happy Detailing!

Werkstatt Product Development

- Hide quoted text -











----- Original Message -----

From:

To: <productteam@jeffswerkstatt.com>

Sent: Thursday, February 08, 2007 6:25 PM

Subject: product confusion.





> I am a member of the Autopia detailers club on the internet.

>

> My original intention was to Prep the surface of my vehicle (Black)

> to the best of my ability with compound/polishes and a PC random orbit

> polisher, apply Klasse AIO, then SG, followed by Meguiars #7, and

> topped with Chemical Guys 50/50.

>

> A lot of people seem to be having trouble with the Klasse SG

> (applying/removing).

>

> Also a lot of people seem interested in your products, which

> supposedly are of the same type of chemical construction and are

> easier to apply and remove.

>

> Question:

> 1. Can I expect the same longevity as Klasse AIO/SG?

>

> 2. Will the glazes/wax I want to use over your product interfere

> chemically with Werkstatt products?

>

> 3. What/which of your products take the place of Klasse AIO/SG in the

> above mentioned chain? I mean the best you have, and what would you

> recommend?

>

> 4. How is it best to apply the products in question #3.

>

> Please expound to your hearts content as I will be posting your

> answers on the website (Autopia). I am sincerely interested in your

> products as are a lot of fellow Utopians and would really appreciate

> clearing up these questions.

>

BlueZero
02-09-2007, 02:30 PM
Cool! Thanks for sharing the information. I`ve been wanting to try some of their products for some time now. I just wish they let retailers carry their line so I didn`t have to make a special order. Not that big of deal, but it would be nice.

Pennypacker
02-09-2007, 02:32 PM
Wow! That`s one heck of a response!

imported_bigfoot
02-09-2007, 02:57 PM
Nice answer and very detailed, indeed. Does anybody knows their website URL?



Joey

coupe
02-09-2007, 03:07 PM
They shipp stupid fast.



I just ordered prime acrylic and acrylic jett today and i got an email 10 minutes later with a tracking # saying it will be here tomorrow. Thats freakin FAST.

Bigpoppa3346
02-09-2007, 03:24 PM
Even though Werkstatt isn`t exactly my favorite sealant system, the customer service is awesome.

Master Gaignun
02-09-2007, 03:26 PM
You will also be pleased with their product packaging as well. I`ve switched primarily to using Werkstatt products for my own car.

Changeling
02-09-2007, 03:35 PM
It`s just so dam nice to contact a company and everything you want to know is answered without some "dumb" answers. Trust me, investigating companies is part of my everyday activities/job. I really need to rethink the direction I was intending to go with Klasse, especially when my last email went unanswered (2 weeks). I don`t mind someone telling me I`m crazy, or even asking dumb questions. But, when you think you are so secure in whatever you do that you can "Snub" customers, than I have a little problem with you and your products, not to mention buying stock in a company.



Changeling

BigHonu
02-09-2007, 03:35 PM
They definitely impress with the time spent on answering questions. Hard to find that type of CS from a manufacturer

imported_smprince1
02-09-2007, 03:40 PM
Nice answer and very detailed, indeed. Does anybody knows their website URL?



Joey



JEFFS Werkstatt: the finest in automotive detailing wax and sealants (http://www.jeffswerkstatt.com/index.html)



Good stuff and good people to deal with ....

imported_bigfoot
02-09-2007, 04:01 PM
JEFFS Werkstatt: the finest in automotive detailing wax and sealants (http://www.jeffswerkstatt.com/index.html)



Good stuff and good people to deal with ....



Great! Thanks!



Joey

Scottwax
02-09-2007, 04:41 PM
I agree that Jeff is very willing to address any questions or concerns about his product line. Plus, Werkstatt products flat perform!

Changeling
02-09-2007, 05:37 PM
I agree that Jeff is very willing to address any questions or concerns about his product line. Plus, Werkstatt products flat perform!



Scottwax, it is well known that you are a supporter of Werkstatt products. Can you give everyone a good rundown on your findings? It would be hard to argue with an actual user/detailer of there products. Please don`t pull any punches, just give your honest opinion on any/all of there products you have experience with.

Changeling

Changeling
02-09-2007, 05:58 PM
Thank you for the kind words! We strive to provide customer service that

matches our products. We all take a great deal of pride in our work.



1. This is a fairly common occurence, and our customers who have switched

from the Klasse line have not reported any adverse reactions while using up

their old supply of AIO with any of our Jett products. We think our Prime

formulations are superior and worthwhile investing in, but we also

understand the value of a dollar and hate to see anything go to waste!



2. Acrylic Jett and the newer Trigger version are rather similar formulas

chemically. They share a great deal of polymer structure in common. The

specific blend of polymers in Trigger was developed to reduce the viscosity

for better spraying action. At the same time, we did re-examine the formula

to see if other improvements could be made. In the end, the two formulas

continue to perform very similarly in terms of durability and looks. We

might give a slight edge to original Acrylic Jett in ultimate longevity and

a slight edge to Trigger in terms of increased wetness and slickness. But

to some extent in real-world situations, it is splitting hairs! Also, the

two can be used together in a variety of ways. They are fully compatible

and can be inter-layered at will.





We would love to earn your business and help you get the best results

possible from your detailing. Our email is always available if you have any

other questions or concerns.



Happy Detailing!

Werkstatt Product Development







----- Original Message -----

From:

To: "JEFFS Werkstatt" <admin@jeffswerkstatt.com>

Sent: Friday, February 09, 2007 3:13 PM

Subject: Re: product confusion.





> That sir was the best reply I have ever received from any manufacture

> on any subject !

>

> I do have a couple of more questions if you have the time.

>

> 1. Since the molecular compounds of Werkstatt and Klasse are similar

> (Acrylic polymers), will the Jett line work over the Klasse AIO which

> is a cleaner basically, without negative chemical reaction.

> Reason: AIO is very respected for doing what it does very well and a

> heck of a lot of people have large quantities on hand that they

> wouldn`t want to just discard.

>

> 2. Can the same longevity be expected from "trigger" as Acrylic Jett

> ? Are the "looks"

> different between the two.

>



>

>> On 2/9/07, JEFFS Werkstatt <admin@jeffswerkstatt.com> wrote:

Scottwax
02-09-2007, 06:07 PM
1. Durability for me has been in the 7-8 month range, some cars have gone a bit longer though. Kind of hard to say what someone in an area with heavy industry, acid rain, flight paths near airports, ect would get though.



2. There is a learning curve to Prime and especially AJ. With Prime via PC, I set the speed on 5 and do 2-3 overlapping passes at the rate of 3-4" per second and Prime seems to disappear into the paint. If it takes more than 4 passes, you are using too much product. When you work Prime until it clears out, removal is absolutely effortless.



AJ needs to be applied very thinly, and I recommend applying via hand only, using a foam hand pad. Spread AJ over a panel, and if you see any thick spots, without adding more product, just knock the thick areas down using your foam hand pad. Apply and remove a section at a time, AJ hazes very quickly! Once you get the application method down, AJ is very easy to use.



3. Prime Carnauba and Carnauba Jett are a bit trickier. Overapplying can make removal difficult until completely dry. Use Prime Carnauba just like regular Prime, although as it clears out, it is still visible, unlike regular Prime which seems to be nearly invisible. Carnauba Jett needs to be use sparingly, about half what you would use with OCW (for example). Spread it out quickly using an MF towel, it may feel a bit tacky during that process. Keep buffing it in until it clears, then flip the towel and wipe again. I also mixed some in 50/50 with OCW and that makes it a lot easier to use but still gives the very noticable darking effect of straight CJ.



Somewhat less easy application and removal aside, Prime Carnauba leaves a very wet looking finish and CJ adds depth and darkness.



4. AJ TRigger is nearly stupid easy to use. If you can use OCW, you can use AJ Trigger. Spray, spread, work in lightly, final wipe.



5. I haven`t used Prime Strong or Prime Acrylic, so I can`t comment on them.



6. Acrylic Glos has better cleaning ability than I expected, pretty much on par with Clearkote`s Quikshine. Slickness seems about the same as freshly applied AJ.