Well about 1.5 months ago i took the ML to get a bunch of things fixed before the warranty expired. I specifically told the dealer no wash because the car was very dirty and told him i did not want swirls and scratches. He sympathized with me and said he wouldnt wash it. The car came back washed and i called the very next day and complained and he said to call him and tell him what i wanted them to do to rectify the problem. I am very busy and had not had a chance to see the car in the sun and washed.... till this past saturday. I spent about 2 hours carefully washing the car not to get swirls etc. Well i dried the car and when i was about 2 feet away from the paint i could see MILLIONS of hairline scratches all running fore and aft... definitely scratches from the auto car wash that they ran it through. The car has been subject to several cleaner waxes (about 7 times throught the life of the car), 1 swirl removal by hand (unsuccessful), and 1 DACP and 1 #92.0 by PC(remember all the times I`ve used abrasives on the car). Now with these gouges in the paint im afraid to buff them out again with 3M SMR or DACP because im afraid to break the clear coat. So I guess now I am going to have to live with an ugly swirl marks and just cover it up with as much wax or zaino as i can. The dealership does not want to do anything to help me and ive basically lost all hope/ambition to keep the car looking perfect. What do you think I should do?
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