There’s a place in the brain for knowing what cannot be remembered.Post Thanks / Like - 1 Likes, 0 Thanks, 0 Dislikes512detail liked this post
I`m a member of another pay-for-membership club for purchasing detailing supplies, but I haven`t used it since having a Connect membership.
As you said, KBsToy, once you combine price matching with free shipping, the deals cannot be beaten. Additionally, there`s an additional 10% off up front, and, because of the point-doubling benefit, another 10% in rewards points for future purchases.
Then there`s the trustworthiness of customer support.
It all adds up to being a big deal, especially for those of us "non-shops" who want to buy less than US$150 per order.
Ray, can you ask Max what`s going to happen with Connect?
Maybe you can allay some fears.
— Jaddie
2012 Honda Odyssey EX-L Nav. (mine)
2016 Ford Escape Titanium (hers)Post Thanks / Like - 0 Likes, 1 Thanks, 0 DislikesKBsToy thanked for this post
I have purchased a lot more here since connect took care of the shipping charges. Now if they can add same day shipping. I get that with another place that carried items that are not here and it makes a big difference.
Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesKBsToy liked this post
How about Connect shipping stays free except a $5.00 surcharge for each gallon (heavy items) and $99.00 per year might help give it new life?
I`de like to see something like Connect Gold Silver and maybe even a Bronze.
Gold members get unlimited orders (no minimum) with free ship and the 10% discount.
Silver gets only one order per month with maybe a min of $75, and 10% discount.
Bronze free shipped order every 3 months. $75 minimum. 10% off.
Heck, since I`m not high volume, I`m the Bronze.
I feel connect will probably disappear all together. too much manual labor for it.
Someone had the idea and must (I hope) have done a cost study. I hope they can modify it based on the numbers that the current Connect members have created. I do wish someone from Autopia would give us a clue about what is happening.
Post Thanks / Like - 1 Likes, 0 Thanks, 0 DislikesKBsToy liked this post
How many months had it been unavailable now?
I`m going to repeat my earlier suggestion just to emphasize to the powers that be, how valuable connect is and has been to me. From a business point of view I can absolutely attest that I have bought way more stuff due to having the connect membership than I would have otherwise. The fact that its unavailable anymore must mean that it wasn`t working out financially for PBMG, but there has to be a way to tweak it to make it work for us. How about $99 for free two or three day shipping and a guarantee of at least fifteen or even 20 percent off every order? The stacking of an additional 10 percent off in addition to whatever sale is running is probably what is killing it, so just drop that part and offer 15 percent off at all times, or go the greater of 15 percent or whatever sale is running at the time? If you have a 20 percent sale like now, we get that, if no other sale we get the guaranteed 15 (or hopefully 20). The 20 percent off that comes along every few months proves that a discount of that level makes financial sense to PBMG, so why not offer it all the time to connect members? The $99 per year will more than offset the loss of the additional shipping charges. Let`s do it, guys. Take my money, please!!!
Connect is going away?!
I literally only purchase from Autopia thanks to connect and free shipping.
Its so valuable. Hopefully they can make some changes to it so it still makes sense from a business perspective.
I have bought more with connect than before, only difference is multiple smaller orders.
2014 Ford Mustang GT Track Pack- Black
2015 Chevrolet Silverado- Summit White
2017 Jeep Wrangler Unlimited- Silver
If each one of us have ordered more than $99 in free shipping AND gotten 10% more off then what makes you think they will keep it around? It had to have been a big loser for them or they would have kept it. The fact they arent talking should be a big red flag.
Since getting connect I have only bought maybe $100 worth of stuff from any other detailing site. Its been a KILLER deal for the consumer which probably means the seller has lost at least a bit.
Don
1989 Formula 350
2004 Saturn Ion Quadcoupe
Please change the very old Connect deals. I think they have been up for about a month. Throw out some BOGOs for members. I like the idea of Polish Angel and Kenotek stuff. Put out the high dollar stuff that may be selling slowly. A Black Friday sale for Autopia Connect would be fitting, since the majority feels like our Golden Goose I`d going the way of the way of the DoDo . I really hate it, but it will get my finances back in line. I truly hate to wait for a month to get enough items to get to the $195 free shipping mark. I will probably go back to using my wholesale accounts that I have neglected for a year. I can get better deals through my wholesale connections, but Autopia Connect made my life easier (for awhile). Now I am a little disgusted due to it being an "orphan" project with no champion. Just change the Connect membership to one similar to Detailed Image where your discount goes higher based on the amount you purchase. This should be standard practice for wholesale account customers. It is already semi in place when you buy case lots of certain products. Climbing down off my soapbox...
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