Autopia Connect!

[Vegas1]

Great. Putting an order together.

[Medicscott]

It`s all good, keep the discounts coming...WE WANT MORE

Sorry the Connect Member isn`t applicable to discounts. The $100 example I used was referring to a $100 order, not the Connect Membership.

[trashmanssd]

couldnt resist using my membership again during this 25% sale.

[RaysWay]

PSA***

If your order status is not shipped, it may have shipped with UPS and will not have tracking until tomorrow. I hope to see a few unboxing pictures.

[dcjredline]

Ray/Paul

On my two latest orders neither one had the points doubled yet. Are you guys just that swamped or did something not get done? It is usually there when the order shows up in "my orders" list.

Thanks,
Don
dcjredline@gmail.com

[RaysWay]

Ray/Paul

On my two latest orders neither one had the points doubled yet. Are you guys just that swamped or did something not get done? It is usually there when the order shows up in "my orders" list.

Thanks,
Don
dcjredline@gmail.com

Two reasons.

1. We`re swamped - we`re working as hard as possible to process every single order.

2. The administrator side of the points system was down this morning so no accounts have been updated yet today. I`ve got a list of everyone`s accounts that will be updated later today. If you want to use your points, just give us a call and we can manually process everything over the phone. Check later today and the points will be back in your account.

[trashmanssd]

This is how I picture all the Autopia employee`s trying to process all the orders.

[RaysWay]

This is how I picture all the Autopia employee`s trying to process all the orders.

You`re thinking of Autogeek. The Autopians are the ones moving them to the basement.

[edb]

Pc loadletter!!!!

[GearHead_1]

Pc loadletter!!!!

Load letter sized paper into paper casette?

[Vegas1]

Two reasons.

1. We`re swamped - we`re working as hard as possible to process every single order.

2. The administrator side of the points system was down this morning so no accounts have been updated yet today. I`ve got a list of everyone`s accounts that will be updated later today. If you want to use your points, just give us a call and we can manually process everything over the phone. Check later today and the points will be back in your account.

So that explains it. Figured you might be just a tad busy after all these outstanding sales. Great job by the way!

[RaysWay]

UPDATE: I`ve been keeping an eye on Connect accounts and it looks like it takes the system one day for the double points to resolve on the customer side, after the double points have been applied. If your order has shipped, the double points should show in your account one day after it has shipped at the latest (since your order can`t ship until the points have been doubled). This will be a good gauge to check if your points have doubled.

So if you placed an order on Saturday night, and your order shipped on Tuesday (expedited of course ) then you won`t see the points in your account until Wednesday at the latest.

This is just a worst case scenario since most Connect orders ship the same day.

Of course if you want to make sure the double points have been applied to your account before your order has shipped to plan your next purchase, just send me a PM, email or give us a call and we can verify on our end.

So that explains it. Figured you might be just a tad busy after all these outstanding sales. Great job by the way!

Yep once one part of the process gets backed up, it can delay everything else. But no worries since with a Connect account, you get your order in 3 business days. So even if we don`t see your order until a day after it was placed, we`ll expedite it so you don`t feel any of the effects of the delay. And thanks, the entire team at PBMG has been amazing. Testing a retail process doesn`t get any more brutal than on Black Friday/Cyber Monday weekend, and so far so good

[Ronkh]

I am now an official connect member.

[gp99]

I`m not seeing the shipping discount to offset the shipping cost as I usually do as a connect member when I checkout. Did something change? Should I just submit and it will be adjusted?

[RaysWay]

I`m not seeing the shipping discount to offset the shipping cost as I usually do as a connect member when I checkout. Did something change? Should I just submit and it will be adjusted?

Yep. Place the order and the benefits will be applied later, before your credit card is processed.